Customers complain that a buffet restaurant in Hanoi is terribly dirty, with vegetables and meat thrown all over the kitchen floor.

Recently, an account named Tran Tuan posted an article and pictures of a buffet restaurant at 225 Hang Bong (Hoan Kiem, Hanoi ). This person said that the picture was taken on October 20. When he accidentally saw the kitchen area, Mr. Tuan was scared because of the messy, dirty scene, feeling like "wanting to vomit all the food he had eaten before".

The photo shows the restroom area next to the raw material storage area with large shelves, plastic trays, and a freezer. Many hot pots, vegetables, sweet potatoes, and spices were scattered on the ground. Notably, two trays of pork belly were also placed directly on the dirty ground.

Image posted by Mr. Tuan on social networks

These images caused a stir in the online community. Many people expressed their anger at the unsanitary food situation.

"The kitchen looks so scary", "The meat tray thrown on the floor makes me shiver"... many people commented.

Responding to VietNamNet, account Tran Tuan said that on October 20, he and his friend saw a crowded restaurant in the area of Hang Buom intersection with Tho Nhuom, so they stopped by for dinner. They chose the hot pot and grill buffet for 189,000 VND/person.

However, as soon as the staff brought out the food, Mr. Tuan smelled a fishy smell, the meat was loose, and even when it was cooked, it still smelled bad. "The food was indescribably bad," the customer commented. "But many other people still ate it deliciously," he added. A while later, he went to find a restroom and accidentally came to the kitchen area on the second floor of the restaurant. "I couldn't believe that was what I had just eaten. I just wanted to throw up. After seeing that scene, my friend and I left immediately," Mr. Tuan said. On October 23, Mr. Tuan shared the information on social media with the hope that diners would be careful with this restaurant.

image 1698068182655.jpg — Restaurant signboard taken by Mr. Tuan on October 20

According to the image Mr. Tuan recorded on October 20, this restaurant hangs a sign named "TL restaurant", serving grilled beef and hotpot buffet for 99,000 VND "eat as much as you want". The sign clearly states the address 225 Hang Buom and the phone number. The reporter contacted this phone number but was unable to reach them.

The location in Mr. Tuan's post has been changed to a bun cha restaurant.

On the evening of October 23, the reporter went to the above address and found that the sign "TL restaurant" had "disappeared". This house had a new sign "Bun cha suon nuong". The address 225 Hang Bong was changed to 1 Tho Nhuom, the phone number was also changed. The reporter contacted the phone number printed on the sign but received no response. On the evening of October 23, this bun cha shop was also temporarily closed.

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