Loudspeaker announcing money transfer receipt of a restaurant in Dong Ha City - Photo: HONG PHUC
The device includes a small speaker, network connection via wifi or 4G/5G, along with management software or e-wallet software. Some integrate an LED screen to display the amount, or attach a QR code to help sellers control payments effectively, quickly, and transparently to focus on serving customers better.
When a successful transaction is identified in a bank account or e-wallet, the device will receive the information and emit a message through the speaker. Using the speaker to notify the money received, the seller will know whether the customer's transfer is correct and successful without having to manually check on the phone. The speaker to notify the transfer is now quite popular in stores, restaurants, grocery stores, etc.
At the bakery on Nguyen Hue Street, Dong Ha City, Ms. Hanh, the owner, said that her shop sells bread in the morning. Thanks to the side dishes such as shredded meat, pate... made by her family, the shop is always crowded, especially on weekends. The shop has 3 employees but cannot serve all the customers, customers paying in cash can be controlled, but paying by account is inconvenient for her because she cannot stop to check the money transfer messages on her phone.
“When I learned that there were many types of fraud through scanning QR codes to transfer money, I was quite worried because there were too many customers and I couldn’t control them all. Since installing the speaker to notify when receiving money transfers, I have felt very secure. I just need to pay attention to the sound coming from the speaker to know whether the money transfer was successful or not. I no longer worry about losing money. The notification sound helps me not to have to fumble with my phone. Customers sometimes have to wait a few more seconds for a notification, but they gradually get used to it,” Ms. Hanh shared.
At the end of 2024, when the fake money transfer invoice creation trick flourished, Mr. Nguyen Van Son's grocery store in Gio Linh town also became a victim. After several times customers reported transferring money and left but did not see the money, Mr. Son carefully learned from experience, checking each transaction before delivering the goods.
Mr. Son said that checking the money in his account before delivering the goods makes many customers uncomfortable, but he always asks customers to sympathize because he meets hundreds of customers every day, so he still has to be careful. Earlier this year, when he was advised to install a speaker to notify successful money transfers, Mr. Son immediately agreed.
The speaker saves time, eliminates the need to ask customers again, and avoids the risk of confusion and fraud. There was a case where a customer paid 480,000 VND but mistakenly pressed the wrong button, transferring only 48,000 VND. When the speaker announced the amount transferred, the customer automatically transferred the remaining amount, and Mr. Son did not have to open his phone to check like before.
The trend of cashless payment is becoming more and more popular in Vietnam as well as in Quang Tri . Methods such as QR code scanning, e-wallets and bank card swiping are increasingly popular because of their speed, convenience and safety.
However, for sellers, along with the optimization, these payment methods cause certain difficulties, typically: difficulty in tracking successful transactions, having to manually check to reconcile transactions when paying; if there are many transactions at the same time, it is easy to make mistakes and errors.
The money receiving speaker is a technological solution that helps solve many problems in online money transfer, especially for small businesses. This creative solution is chosen by many small businesses, both increasing professionalism and helping them approach digital transformation in a close and easy way.
Currently, users have many options to buy speaker products from banks or financial applications such as MoMo, Vnpay or sales service providers, with prices ranging from 35,000 - 1 million VND/unit. Some units provide free equipment, but charge a monthly subscription fee.
Along with the benefits of convenience and safety, the loudspeaker announcement still has some limitations such as low durability, delayed notification connection, so when many people transfer money at the same time, it can take a long time to notify. Experts are perfecting these limitations to serve consumers better and better.
According to the leader of the Quang Tri Province Investment and Development Bank Branch, the unit has recently deployed a payment announcement speaker to receive money transfers, which is trusted by many small traders. They need to confirm successful payment while they are busy selling and it is inconvenient to check their phones.
Checking or taking screenshots of transfers not only disrupts the service process, but also poses a risk of errors and fraud from fake images.
The small business model makes fraud and fake money transfers a concern for them, especially for the elderly or those who are not very tech-savvy. Therefore, the device that notifies when money is received has helped solve that concern.
Hong Phuc
Source: https://baoquangtri.vn/nhieu-tien-ich-tu-loa-thong-bao-chuyen-khoan-thanh-cong-193602.htm
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