Novareal affirms to ensure full implementation of customer rights

(Chinhphu.vn) - Novareal Joint Stock Company (Novaland's brokerage company) has just issued an official announcement, clarifying a number of issues related to the credit contract dispute between VPBank and the borrower, in which the company is identified as the party with related rights and obligations.

Novareal affirms its commitment to ensuring that customers' rights are fully protected.

According to Novareal, the case between the plaintiff VPBank and the defendants, who are loan customers, is currently only in the preliminary hearing stage at the People's Court of Region 7 – Ho Chi Minh City.

In its statement, Novareal emphasized that the first-instance judgment has not yet taken legal effect and argued that the judgment's findings are inconsistent with judicial practice and the nature of the transaction. Therefore, the company will continue to appeal against the judgments related to Novareal.

Regarding the large-scale resort real estate project in Lam Dong – where Novareal is involved in consulting and brokerage – the company stated that this project has received attention and guidance from competent authorities to resolve legal obstacles and approve investment policies, and is currently being implemented in phases in accordance with legal regulations. According to Novareal, this is also a key tourism project of Lam Dong province, not a housing project.

The company stated that it always works closely with investors and partners to ensure the rights of customers, while warning investors to be cautious about misleading information on social media that could cause panic, affect the real estate market, and infringe upon the rights and interests of investors themselves.

Source: https://baochinhphu.vn/novareal-khang-dinh-dam-bao-thuc-hien-day-du-quyen-loi-cho-khach-hang-102251002143355528.htm