Starlink suffers global outage, billionaire Elon Musk apologizes

On July 24, the Starlink satellite internet service was widely disrupted, affecting tens of thousands of users worldwide. This is a rare incident for billionaire Elon Musk's normally stable satellite internet system.

The Starlink satellite internet system is installed on a boat - Photo: REUTERS

According to Downdetector, a community-contributed incident tracking tool, the incident began around 3 PM Eastern Time on July 24th (2 AM Vietnam time). Downdetector has recorded 61,000 reports of Starlink-related incidents.

In its latest announcement, Starlink stated that the issue has been resolved and service is back to normal after more than two hours.

On social media platform X, Michael Nicolls, vice president of engineering at Starlink, stated that the outage stemmed from a fault in critical internal software services running the core network. However, he did not provide further specific details.

Starlink's vice president apologized for the service disruption and pledged to find the root cause of the problem.

Meanwhile, billionaire Elon Musk, owner of SpaceX, also apologized to users for the Starlink outage and affirmed that he would do everything possible to prevent a recurrence.

Doug Madory, an expert at internet analytics company Kentik, said the disruption was global in scale and "very rare" for a system as large as Starlink.

The Starlink network, operated by SpaceX, currently has over 6 million users in approximately 140 countries and territories worldwide .

VNA

Source: https://tuoitre.vn/starlink-bi-gian-doan-toan-cau-ti-phu-elon-musk-xin-loi-20250725102850636.htm