This replacement campaign is carried out to fix the phenomenon: The gear shift bolts may loosen when operating the vehicle, affecting the gear shifting process while driving. This may cause inconvenience to customers and in rare cases may potentially pose an accident risk. Currently, Honda Vietnam has not recorded any incidents affecting the operation or safety of the vehicle.
Owners of affected vehicles will be informed of the replacement plan, including the location and time of replacement, by Honda DreamWing Large Motorcycle Shops and authorized Large Motorcycle repair shops at Honda Authorized Sales and Service Shops (HEAD) via phone or email or other forms of communication. We are making efforts to implement the replacement campaign as soon as possible.
HVN sincerely apologizes and hopes to receive sympathy from customers for the inconvenience related to this announcement. In case you need further information, please contact:
Customer care phone number – Free: 1800-8001 from 7:30 – 18:00 all days of the week, except holidays
Email: cr@honda.com.vn
Sincerely thank you,
Honda Vietnam Company
Source: https://www.honda.com.vn/xe-may/tin-tuc/thong-tin-ve-ke-hoach-trieu-hoi-de-thay-the-phu-tung-bu-long-can-chuyen-so-tren-san-pham-cb1000-2025
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