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Bac Ninh: Improving the efficiency of land procedure settlement at the grassroots level

The implementation of the two-level local government model in Bac Ninh, along with many administrative procedures in the land sector transferred from the district level to the commune level, is considered a strategic step to shorten the process and create maximum convenience for the people; however, in the initial phase of operation, this process has revealed difficulties and problems that need to be resolved.

Báo Đại biểu Nhân dânBáo Đại biểu Nhân dân29/11/2025

Faced with that situation, the specialized agencies of Bac Ninh province have actively participated, gradually perfecting the process, upgrading the technical system and capacity to process documents at the grassroots level.

Still entangled, existing

In newly merged communes and localities with a complicated history of land changes, the volume of backlog records and the differences between documents and maps are major barriers. For example, in Son Dong commune, the locality was established on the basis of merging three communes and towns with a large natural area and nearly 24,400 people. Vice Chairman of the Commune People's Committee Hoang Van Dung said that although the Party Committee and government quickly completed and assigned staff, the settlement of backlog land records over many periods encountered difficulties.

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Officials of Kien Lao commune, Bac Ninh province collect data on residential land of local people. Photo: PV

In addition, many agricultural plots were built on by people before 2010, then transferred without going through the name change procedure. Although the later buyers are eligible for a land use right certificate under the 2024 Land Law, the current procedures only allow the issuance of certificates to the owner, not to handle the transfer case. This causes people to live stably, meet the legal conditions but still not be granted legal documents due to the process.

In addition, many localities also face technical and data obstacles. In Trung Chinh and Kien Lao communes, the electronic one-stop software lacks time configuration for steps such as determining financial obligations, appraising records or public posting, leading to appointment schedules for returning results that are not close to the actual processing time. In Bao Dai commune, the issuance and replacement of certificates is difficult due to the difference between the new and old cadastral maps, while records have undergone many changes (donation, inheritance, transfer), making it complicated to verify the origin of the land.

Another common difficulty is that the volume of land records transferred from the district to the commune level has increased sharply, but the land administration staff is thin, most of the staff are in charge of many fields. Meanwhile, the land database in many places is not synchronized, the interconnected software system still has errors, causing interruptions in receiving and processing records.

Disassemble, complete the processing and upgrade the technology

Recognizing the difficulties at the grassroots level, the People's Committee of Bac Ninh province has directed the Department of Agriculture and Environment to establish working groups to go directly to communes and wards to provide guidance and resolve difficulties. The groups have examined documents, listened to recommendations, and explained and guided in detail the steps for each specific case, helping to solve many problems on the spot and shortening the time for people.

In terms of professional and technical aspects, the Department of Agriculture and Environment has organized intensive training courses for commune-level cadastral officers to improve their professional qualifications and skills in using file management software. The Department also coordinated with the Department of Science and Technology and the Provincial Public Administration Service Center to review and fix technical errors in the public service system, electronic one-stop software and other specialized software. Error correction and interconnection are being accelerated to reduce system congestion, slow updates or incorrect file status.

In particular, in order to unify the implementation process, the Department of Agriculture and Environment has issued a decision approving the internal process for all land procedures under the authority of the Department and the People's Committee at the commune level. Each procedure has clear instructions on the records, procedures and responsibilities of each department, creating a basis for unified implementation for grassroots staff.

According to Mr. Nguyen Quang Tam, Deputy Director of Ngoc Thien Commune Public Administration Service Center, thanks to timely guidance and assistance from the province's professional agencies, the work of receiving and processing documents at the grassroots level has been "smoother". From July to now, the commune has received 259 application files for the first time to issue certificates of land use rights and ownership of assets attached to land, of which most were resolved on time. However, localities still recommend that the province soon direct closer coordination between the Tax Department and the Commune People's Committee, creating more favorable conditions for processing documents.

In the coming time, Bac Ninh province will continue to improve the land database system, accelerate the digitization of records and update land changes according to a unified model for the whole province. Communes and wards will be supported to supplement land administration staff, and at the same time, enhance professional training to meet the increasing requirements in handling procedures according to the 2-level local government model. The province will also continue to review and recommend relevant ministries and branches to adjust and supplement procedures for cases arising from reality, especially records of transfer through many stages, ensuring harmony between legal regulations and the legitimate rights of the people.

Source: https://daibieunhandan.vn/bac-ninh-n-ang-cao-hieu-qua-giai-quyet-thu-tuc-dat-dai-o-cap-co-so-10397604.html


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