Be careful when choosing dental services.

A customer is using services at AVA Cosmetic Dentistry (Source: AVA)

Quality is built on reputation.

According to data from the General Statistics Office, in 2024, there will be about 3,000 dental facilities in Vietnam. However, only about 10% of facilities meet ISO standards and only a few of them meet the requirements for fire prevention and fighting and wastewater treatment. This shows that the dental industry is facing fierce competition.

In order to survive, there are still dental facilities that choose to "skip" the standards and quality of equipment and services, in order to create competition on "price". Therefore, when using dental services, users need to make the right choice.

When using dental services, people need to learn carefully about the dental facility. From equipment, service quality, doctor's experience... Price is the last factor to consider, because high price is not always good and low price does not guarantee quality.

Advertising is about "knowing", not "believing"

In order to increase competitiveness, many dental facilities will also choose appropriate advertising and marketing for their facilities.

However, from the people's perspective, advertising should only be a channel to provide information, not to affirm trust. Because whether a dental facility is of good quality or not, or whether the doctor's skills are good or not, can only be evaluated through personal experience.

Current reality shows that many dental clinics often "borrow" and use the images of other reputable dental clinics to invest in themselves.

Small ones borrow images, price lists... Big ones "borrow" names, brands and reputations, then come up with a series of tricks to fascinate "easy-going" users.

As a result, many people go to the wrong place, use the wrong service, but when they find out, they realize that the advertising image and the truth do not go to the same place. And obviously, these acts of "hanging a sign with the letter A, using the letter Z service" should be condemned.

Dr. Pham Viet Hung - AVA Cosmetic Dentistry - said: "Many customers contact me to ask about the services and the differences between the two facilities. However, we only have one facility, with unified services and prices.

So I have to frankly share with these customers that the facility you are consulting is not part of the same system as AVA Cosmetic Dentistry, and any errors in the process of you receiving consultation, examination and using services from another party, AVA Cosmetic Dentistry is not responsible. This is a rather disastrous mistake for both the customer and my dental facility."

AVA Cosmetic Dentistry has only one facility

Currently, AVA Cosmetic Dentistry, led by Dr. Pham Viet Hung, has only one facility on Cach Mang Thang 8 Street, Ward 12, District 10, Ho Chi Minh City and does not have any other branches or affiliated facilities.

In addition, if the customer has visited and used the services of another facility, AVA Cosmetic Dentistry has absolutely no related responsibility.

Doctor Pham Viet Hung consults a client (Source: AVA)

AVA Cosmetic Dentistry representative also said, "We have been granted a certificate of legal trademark protection throughout Vietnam. We feel very sorry for customers who have made mistakes.

In addition, after investigation, we found that there was an unauthorized use of the AVA Cosmetic Dentistry brand by another party, so we have requested support from the authorities and will try to resolve the issue as soon as possible to avoid similar incidents happening to customers."

AVA Cosmetic Dentistry has only one facility at 283/91 Cach Mang Thang 8, Ward 12, District 10, Ho Chi Minh City.

Customers can contact hotline: (028).22297297 - (028). 66862222 for specific instructions.

HOA VINH

Source: https://tuoitre.vn/can-trong-trong-lua-chon-su-dung-dich-vu-nha-khoa-20250521133654451.htm