Do not create procedures that cause inconvenience to patients when examining and treating with health insurance.

The Ministry of Health has just issued Official Dispatch No. 2909/BYT-BH on implementing the registration of initial medical examination and treatment, transferring medical examination and treatment facilities and re-examination appointment cards to the Department of Health of provinces and centrally-run cities and medical examination and treatment facilities nationwide.

The Ministry of Health said that the Ministry has issued Circular No. 01/2025/TT-BYT detailing and guiding the implementation of a number of articles of the Law on Health Insurance (HI), effective from January 1, 2025. After a period of implementation, the Ministry of Health received a number of comments related to the implementation of the Circular.

To ensure consistency in implementation, ensure the rights of health insurance participants, and avoid arising problems, the Ministry of Health requests the Directors of the Departments of Health of provinces and centrally-run cities and Directors of medical examination and treatment facilities to implement a number of contents based on the provisions of Circular No. 01/2025/TT-BYT.

Regarding the responsibilities of the Department of Health of provinces and cities, the Ministry of Health requests to urgently issue documents guiding the implementation of initial registration for health insurance examination and treatment and transferring patients between medical examination and treatment facilities according to the provisions of Circular 01/2025/TT-BYT, in accordance with the capacity of the local medical examination and treatment facility system, meeting professional requirements, ensuring the quality of health insurance examination and treatment and maximum convenience for patients.

The content of the document should focus on providing specific instructions on transferring patients between medical examination and treatment facilities in the area, including medical examination and treatment facilities under ministries and branches and according to technical expertise, to avoid overloading at some facilities, ensuring balance between local medical examination and treatment facilities and medical examination and treatment facilities under ministries and branches in the area.

The regulation on initial registration for health insurance examination and treatment and patient transfer must not create additional procedures, causing inconvenience to patients, ensuring convenience in the process of receiving and treating patients; transferring patients between medical examination and treatment facilities and general regulation and management in the area, actively promoting the role of units assigned with leading specialties and high-tech expertise.

The Department of Health of provinces and cities should note that the instructions for transferring patients between general and specialized medical examination and treatment facilities and between technical expertise levels must be consistent with the technical expertise levels of local medical examination and treatment facilities, the capacity and strengths of the medical examination and treatment facilities, to avoid overload and frequent patient transfers.

Periodically hold meetings on the work of specializing in health insurance patients and draw experience, promptly adjust to suit the 5 practical requirements in the locality; direct health insurance examination and treatment facilities in the area to regularly transfer patients for professional reasons (if any) and proactively coordinate, exchange, and request professional support to improve medical examination and treatment capacity, meet treatment requirements, and serve patients...

In addition, the Ministry of Health requires medical examination and treatment facilities to guide and advise patients to properly implement regulations on transferring medical examination and treatment facilities, using re-examination appointment papers, and medical examination and treatment facility transfer papers to ensure the rights of patients. Medical examination and treatment facilities are responsible for not providing guidance or providing incomplete guidance, causing inconvenience and affecting the rights of health insurance patients.

PT

Source: https://baotayninh.vn/khong-de-phat-sinh-thu-tuc-gay-phien-ha-cho-nguoi-benh-khi-kham-chua-benh-bhyt-a190255.html