LPBank affirms that customers' rights are not affected by Circular 11.

September 7, 2023 14:46 Nhat Linh Print article

ANTD.VN - LPBank affirms that in all cases, the interests of customers will be absolutely guaranteed. Currently, all other postal savings, financial and credit activities are still operating normally at Vietnam Post's transaction points nationwide.

On August 31, 2023, the State Bank of Vietnam (SBV) issued Circular No. 11/2023/TT-NHNN (Circular 11) amending and supplementing a number of articles of Circular 43 on the organization and operation of Post Office Transaction Offices under Lien Viet Post Joint Stock Commercial Bank (LPBank).

In response to people's concerns, LPBank and Vietnam Post have affirmed that they will absolutely comply with the provisions of Circular 43 and Circular 11 of the State Bank and Vietnamese law. In all cases, the interests of customers are always placed at the highest position and are absolutely guaranteed.

LPBank affirms to absolutely guarantee customers' rights.

“At present, all other postal savings, financial and credit activities are still operating normally at Vietnam Post transaction points nationwide. Service provision will be focused on further improving quality in accordance with the circular’s ​​instructions. Therefore, customers can feel secure when making deposits, retirement loans, money transfers and withdrawals at the Post Office,” the announcement stated.

According to LPBank, the divestment of Vietnam Post from LPBank (if any) will not cause any impact on the interests of customers using the services provided by the Bank through the Postal network. Postal Savings Service is still being provided normally with the best service capacity and service quality at service points nationwide.

If the divestment is successful, Vietnam Post and LPBank will continue to work together as strategic partners to deploy modern banking and financial services on the Post Office network to take advantage of the strengths of both sides.

According to Circular No. 11 , from the date Vietnam Post Corporation (Vietnam Post) divests its capital to below 5% of LPBank's charter capital, Post Office Transaction Offices will not be allowed to receive savings deposits.

And if Vietnam Post divests below 5%, the suspension of the Post Office 's operations will be conditional and follow a roadmap corresponding to the deposit terms of existing customers.

Established in 2008, LPBank currently has total assets of VND 327,746 billion and a large network of branches and transaction offices across 63 provinces and cities. Currently, Vietnam Post owns 10.48% of LPBank's charter capital.

Source link: https://www.anninhthudo.vn/lpbank-khang-dinh-quyen-loi-cua-khach-hang-khong-bi-anh-huong-boi-thong-tu-11-post550993.antd