Banking sector supports customers to overcome the consequences of storm No. 3

State Bank Headquarters (Photo: D.K)

The document clearly states that from September 6, 2024 to present, storm No. 3 (YAGI) has caused serious damage to people and property, affecting people's lives and production. In order to promptly support customers to overcome difficulties and restore production and business, the State Bank requests credit institutions, foreign bank branches (hereinafter referred to as credit institutions) and State Bank branches in the following provinces and cities: Quang Ninh, Hai Phong, Thai Binh, Nam Dinh, Ninh Binh, Thanh Hoa, Nghe An, Ha Tinh, Quang Binh, Quang Tri, Thua Thien Hue, Da Nang, Quang Nam, Quang Ngai, Binh Dinh, Lang Son, Cao Bang, Bac Kan, Thai Nguyen, Ha Giang, Lao Cai , Yen Bai, Tuyen Quang, Phu Tho, Vinh Phuc, Dien Bien, Lai Chau, Son La, Hoa Binh, Hanoi, Ha Nam, Hung Yen, Hai Duong, Bac Ninh, Bac Giang to immediately implement solutions to support customers to overcome the consequences caused by storm No. 3.

Specifically, for credit institutions, the State Bank directed branches and transaction offices to proactively review and summarize the losses of customers who are borrowing capital to promptly apply support measures and remove difficulties for customers such as: restructuring debt repayment terms, considering loan interest exemptions and reductions, and continuing to provide new loans to restore production and business after the storm according to current regulations.

At the same time, debt settlement for customers suffering loan losses shall be carried out in accordance with the provisions of Decree 55/2015/ND-CP dated June 9, 2015 and Decree 116/2018/ND-CP dated September 7, 2018 of the Government on credit policies for agricultural and rural development; Circular 10/2015/TT-NHNN dated July 22, 2015 and Circular 25/2018/TT-NHNN dated October 24, 2018 of the State Bank guiding the implementation of a number of contents of Decree No. 55/2015/ND-CP; Decision No. 50/2010/QD-TTg dated July 28, 2010 and Decision No. 08/2021/QD-TTg dated May 11, 2021 of the Prime Minister on promulgating the mechanism for handling risky debts at the Vietnam Bank for Social Policies.

At the same time, organize visits and encouragement for affected families, especially poor households, policy households, and ethnic minority households to encourage people to overcome difficulties and restore production and business; carry out social security work for families with human and property losses, and areas heavily affected by this storm.

For the State Bank branches in provinces and cities, the State Bank requested the focal point to direct credit institutions in the area to urgently deploy customer support to contribute to overcoming the damage caused by storm No. 3.

Coordinate with local departments, branches and sectors to advise the People's Committees of provinces and cities on solutions to support people affected and areas affected by storm No. 3.

Report to the State Bank, including assessment of customer loan losses and initial results of implementing support solutions of the banking sector in the area before September 20, 2024; periodically report monthly on the results of implementing support solutions of the banking sector in the area.

The State Bank requests the Chairmen of the Board of Directors/Board of Members, General Directors of credit institutions and Directors of State Bank branches in the above-mentioned provinces and cities to strictly implement. During the implementation process, if difficulties or problems arise beyond the authority of credit institutions, State Bank branches in the provinces and cities shall promptly report to the State Bank for consideration and handling.

Source: https://dangcongsan.vn/kinh-te/nganh-ngan-hang-ho-tro-khach-hang-khac-phuc-hau-qua-bao-so-3-677147.html