Tay Ninh City: High rate of files resolved before and on time

Staff at the One-Stop-Shop of Binh Minh Commune handle customer's documents.

The ward and commune one-stop department received 19,399 records, and resolved 19,382 records, of which 19,377 records were resolved before the deadline and on time, reaching a rate of more than 99%; 5 records were late, accounting for 0.03%, and 17 records are still being processed.

The City People's Committee regularly directs agencies and units to implement online public services and continue to innovate the one-stop and inter-connected one-stop mechanisms.

The information system for handling administrative procedures at the City's one-stop shop and wards and communes is integrated with the function of digitizing records on the system to connect and share data with the national population database system; ensuring information fields serve authentication and information sharing when citizens carry out administrative procedures, gradually improving the quality of service for people and businesses.

In addition, the City regularly reviews and controls administrative procedures. The increased provision of online public services has created favorable conditions for organizations and individuals in transactions, reducing time and costs for handling administrative procedures for people and businesses.

Linh Thuy

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