>> Lesson 1: Transformation goes hand in hand with challenges
Lean machine, heavy duty
After the merger, the size of the Department of Education and Training will double or triple. Some Departments of Education and Training may have to manage thousands of educational institutions, from public to private, from preschool to high school, vocational education. Human resources will be reduced in the direction of streamlining the payroll, but the tasks will increase. Without supporting technology, the risk of system overload and paralysis is inevitable.
At the commune level - which takes over many functions from the district level after the merger - officials are multi-tasking, lack technological skills, and are prone to crisis when not trained and supported in a timely manner. The lack of synchronization in technological capacity between regions further increases the gap and the risk of failure in digital transformation.

AI is opening up new horizons for education. From helping to personalize the learning process, recommending appropriate content, analyzing data to detect the risk of dropping out, AI can assess abilities, provide career counseling, and support teachers in classroom management.
However, AI is only effective when the data is large enough, clean enough, updated regularly and secured. This requires the education sector to invest in building a digital data platform, standardizing processes and training human resources with sufficient digital capacity.
Digital transformation in the AI era is not just about upgrading software, but also about rebuilding the education ecosystem – from data, technology, people to institutions. This is the opportunity that the provincial merger process brings.
Ministry of Education and Training leads the strategy
For digital transformation to be effective, there must be an overall architecture. The Ministry of Education and Training needs to play the role of "chief architect" in building a national digital education ecosystem with core components: industry databases, electronic transcripts, standardized digital learning materials, online testing and examination systems, universal education through digital data and AI integration.
In addition, it is necessary to develop a set of digital transformation indicators in education that can be measured at each school and each department - from satisfaction level, the rate of using electronic transcripts, to the number of teachers trained in technology. The Ministry also needs to complete the roadmap for high school graduation exams on computers, starting a pilot in 2027 and expanding thereafter.
It is necessary to coordinate with the Ministry of Science and Technology and technology enterprises to invest in infrastructure at the commune level, standardize certificates and diplomas through digital data, develop AI platforms for education, etc.

Banking University of Ho Chi Minh City welcomes new students in 2025. Photo: HUB
At the Department of Education and Training, a steering committee for digital transformation should be established with the participation of relevant parties. It is necessary to review the software in use, unify the province-wide platform, and synchronize with the population database. Organize digital skills training courses for managers, principals, and teachers. Departments and schools should synchronize the document management system of the new province.
Documents, learning materials, grade books, report cards, and exam results need to be digitized and connected to digital maps (GIS) to support planning, teacher allocation, and student tracking. AI career guidance software needs to be deployed to support students in choosing suitable careers.
At the school level, a digital transformation team needs to be established to specifically implement activities: using digital learning materials, organizing teaching via online platforms, connecting with parents via electronic portals, and integrating AI in assessment and teaching.
Digital Education Ecosystem: Student-Centered
A modern digital education ecosystem must put the learner at the center. Every student, whether in urban or remote areas, needs access to digital resources, personalized learning programs, and appropriate teaching methods. Digital transformation is a tool to ensure equity in education.
However, this process must go hand in hand with ensuring data security, personal information security and building a digital culture in schools. Parents need to be provided with transparent information so that they can effectively accompany the school.

Digital transformation of education is no longer an option, but an inevitable requirement for Vietnam to enter a liberal, flexible and sustainably developed education system.
The local merger process is a valuable opportunity to redesign the entire local education ecosystem, based on technology, data and AI, with strong leadership from the Central Government, proactive innovation from the locality and the companionship of the whole society.
Source: https://giaoducthoidai.vn/bat-nhip-co-hoi-vang-tu-ky-nguyen-ai-trong-giao-duc-post748896.html
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