Chau Thanh promotes administrative reform

Right from the beginning of the year, the District People's Committee has strengthened leadership and direction, focused on innovation and creativity, proposed many solutions to promote synchronous and effective administrative reform, in the direction of service, professionalism, modernity, and improving the satisfaction of people and organizations. Agencies and units, based on their specific functions and tasks, promptly and extensively deploy to all cadres, civil servants, public employees (CB, CC, VC) and people in accordance with the requirements of tasks and practices of the locality and unit. In particular, focusing on key areas: Institutional reform; administrative procedure reform (TTHC); reform of the administrative apparatus; consolidation and improvement of the quality of the team of CB, CC, VC; public finance reform; modernization of the administration...

Head of Chau Thanh District's Department of Internal Affairs Pham An Lam Em said that the district has promoted effective propaganda, methods of operation, procedures for handling administrative procedures; contents on publicity and transparency; propaganda on the use of partial online public services, full online public services, public postal services... so that people and businesses know, access and use them. At the same time, many practical solutions and initiatives have been implemented to promote the provision and use of online public services in the area. Most of the initiatives have been effective, contributing to improving the quality of service for people and businesses in the direction of saving time and practical costs. electric

Solving administrative procedures for people

Chau Thanh district actively promotes the application of information technology, digitizes records and results of administrative procedures on electronic software; strengthens inspection and supervision of the process of handling administrative procedures, prevents harassment, negativity and bureaucracy. Thereby, raising awareness and sense of responsibility of the staff, civil servants and public employees in the district, promoting the role and responsibility of leaders in promoting administrative reform; creating positive changes in pioneering and exemplary compliance with discipline and administrative order in performing tasks and public duties.

The activities of receiving dossiers and returning results of administrative procedures at the District Reception and Results Department have maintained stability and professionalism. The Commune Reception and Results Department has met the requirements of serving individuals and organizations when performing administrative procedures according to regulations. In addition, it regularly monitors, guides, and urges the progress of handling dossiers to ensure the correct progress and time as prescribed; publicly announces the apology documents of agencies so that organizations and individuals know. The automatic switchboard system sends messages to organizations and individuals, contributing to improving the quality of handling administrative procedures, the quality of service for people and businesses and is highly appreciated by the people. Mr. Le Van Be Hai (residing in Can Dang commune) shared: "Now, all information and administrative procedures are made public at the Commune People's Committee. Any procedure that can be resolved will be resolved immediately by the commune officials, and any procedure that requires time to be processed will be clearly explained by the officials, and a specific result will be scheduled for return."

The District People's Committee focuses on implementing administrative procedure control activities in the district (integrated with the district's administrative reform inspection work). At the same time, direct departments, branches and sectors to regularly update and compile statistics to publish the list of administrative procedures according to regulations. 100% of administrative procedures have issued internal procedures and have established electronic procedures on the Provincial Administrative Procedure Processing Information System to serve the work of processing administrative procedure records. The majority of administrative procedure records received and updated on the Provincial Administrative Procedure Processing Information System synchronize the status and results of processing records with the National Public Service Portal.

In the period of 2021 - 2025, administrative reform work has received attention from Party committees and authorities at all levels in Chau Thanh district, with drastic leadership and direction. Agencies, units and localities have actively deployed and coordinated to improve the quality and efficiency of administrative reform work and achieved many positive results. Specifically, from January 1, 2021 to May 16, 2025, 157,945 records were received, 95,184 records were received online, reaching a rate of 66.26%. Of which, the district level received 41,319 records, the number of records received online was 12,669 records, reaching a rate of 30.66%, the commune level received 116,626 records, the number of records received online was 82,515 records, reaching a rate of 70.75%. Over 55,900 administrative procedure records were fully digitized upon receipt, reaching 32.2%. The number of digitized administrative procedure records resulted in 51,866 records, reaching 32.79%...

Deputy Secretary of the District Party Committee, Chairman of the People's Committee of Chau Thanh District Nguyen Thi Phuong Lan suggested that in the coming time, agencies, units and localities continue to carry out institutional reform, apparatus reform; review, build and improve the quality of the staff, civil servants and public employees; reform administrative procedures; improve the quality of administrative services and the quality of public services. In particular, focus on arranging, processing and digitizing documents to hand over to new units. Based on the instructions of the Central and the province, it is necessary to review and arrange the apparatus, assess the conditions of facilities and working equipment. Continue to promote communication work on digital transformation; focus on building directive documents, specifying the effective implementation of the directive documents of the province and district. Organize training to ensure that commune-level administrative officials and civil servants have sufficient capacity and qualifications to fully perform the functions and tasks previously transferred to the commune level, ensuring smooth operation and meeting task requirements under the new model...

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Source: https://baoangiang.com.vn/chau-thanh-day-manh-cai-cach-hanh-chinh-a422951.html