Officially deploying biometric check-in procedures on VNeID

Accordingly, passengers of Vietnam Airlines and Vietjet Air taking domestic flights from Noi Bai Airport can use VNeID biometrics to check in, replacing the previous requirement of presenting documents.

The leader of Noi Bai International Airport said: "The application of biometric technology helps to significantly shorten the time for procedures, reduce pressure in security areas, increase throughput, and at the same time bring a more modern, convenient and safe passenger experience, contributing to the national digital transformation journey in the aviation sector."

Locations of biometric check-in points at the security screening area include: Three biometric security check lanes in area C (near the tip of wing A); 2 biometric security check lanes in hall E (near the traditional security check area). At the boarding gate area, biometric identification devices have been installed at 15 boarding gates, from gate number 1 to gate number 15.

Passengers feel more convenient when checking in for flights using biometric technology on the VNeID platform.

To facilitate the VNeID check-in process, passengers need to update their VNeID level 2 electronic identification account and ensure they are using the latest application version; download and update the latest mobile application of Vietnam Airlines or Vietjet Air to support quick information confirmation; bring valid identification documents (ID card, citizen identification card, passport, etc.) as backup in case the biometric system has technical problems.

To optimally support passengers during this time, Noi Bai International Airport and airlines have arranged staff on duty at support points (check-in area, security check, boarding gate), to promptly guide and support passengers when encountering problems while using VNeID biometrics.

In the coming time, Noi Bai International Airport will continue to coordinate with relevant units to expand the scope of application, perfect the system, meet the increasing travel demand and passengers' expectations of a smart, modern airport.

To use VNeID during check-in, passengers follow these three steps:

1. Check-in

• Passengers open the VNeID application on their personal phones.

• Select Other Services → Airline procedures → Online check-in and follow the on-screen instructions.

• After completing online check-in, passengers continue to move to the security check area.

2. At the security checkpoint

• Passengers move to the security check area equipped with a biometric system.

• Stand in the indicated location with footprints, look directly at the camera screen for the system to perform facial recognition.

• After the system successfully authenticates and opens the door, the passenger continues to move into the security screening area.

3. At the plane gate

• At the boarding gate, passengers do the same: stand in a designated position, look at the camera for the system to recognize them.

• After successful authentication, the door will open automatically and the passenger will board the plane without contact with staff.

Source: https://cand.com.vn/Xa-hoi/chinh-thuc-trien-khai-lam-thu-tuc-bay-bang-sinh-trac-hoc-tren-vneid-i766745/