Central point of view
The project clearly identifies that people and businesses are the center, data is the resource, and digital infrastructure is the foundation for development. Digital transformation is not only the process of applying technology, but also a change in leadership, organization and service thinking. According to Chairman of An Giang Provincial People's Committee Ho Van Mung, the project emphasizes 8 key viewpoints: The entire political system participates. People and businesses are the center. Digital infrastructure is the infrastructure of the economy, must be green - open - smart - safe. Data is a new resource, a key factor. Artificial intelligence is the foundational technology that creates breakthroughs. Cyber safety and security are pillars in digital transformation. People only provide information once when doing administrative procedures. Make effective use of the national database on population, prioritizing feasible breakthroughs with widespread impact.
“Customer tastes and consumption behaviors are changing more and more, which requires our businesses to take advantage of all resources to bring better values to customers, ensure competitive advantages, and maintain sustainable development for the business” - Ms. Tran Thi Ngoc (Long Son Ward, Tan Chau Town) shared. According to Ms. Ngoc, digital transformation is a mandatory strategy that businesses need to implement to ensure these goals in the current 4.0 era.
Tan Chau Town established a Smart Operations Center to serve the people.
Accordingly, the province has set a target of striving to achieve many important targets by the end of 2025, such as: 80% of administrative procedure records are processed online, 100% of provincial, district and commune officials work entirely online, 40% of public services apply artificial intelligence (AI). Data systems in healthcare andeducation will be synchronously connected to serve people and operations. "Digital transformation is not simply the application of technology, but a change in the method of operation, service and development. An Giang identifies digital transformation as the key driving force to innovate ways of doing things, develop quickly, sustainably, openly, transparently and effectively" - Chairman of An Giang Provincial People's Committee Ho Van Mung emphasized.
People are the subject
The project was born not only to target technical indicators, but to truly build a modern digital government, close to the people. Aiming to create a modern working environment, reduce procedures and time, and improve the quality of service to the people. To achieve the above-mentioned issues, in recent times, many modern digital government models have been deployed, such as: Building an Intelligent Operations Center (IOC), promoting the construction of an electronic identification authentication system... These applications have contributed to building a transparent - effective - close to the people digital government.
Accompanying the digital government, An Giang people in the province have actively used digital platforms. Instead of going to administrative agencies, people use online public service portals to register, declare, submit documents, make payments on digital platforms... “I equip myself with digital skills to interact effectively with the government. This is necessary to become a digital citizen in the context of rapid technological development like today” - Ms. Trinh Thi Lan (Long Thanh ward, Tan Chau town) shared. “The application of digital signatures and electronic documents has changed the way of working. Thanks to the integration of AI, every day, I handle work faster and can easily track progress. Implementing digital transformation, the State apparatus will be more transparent and closer to the people...” - Ms. Lan added.
As the main subject of the transformation process, people in the province also participate in giving opinions and amending policies, such as: Participating in giving opinions on amending the Constitution through the VNeID application or the National Assembly and Government information pages. "The two-way interaction is gradually forming a service-oriented administration, where people are not only beneficiaries, but also partners in operating digital government" - Secretary of the Party Committee of Long Thanh Ward (Tan Chau Town) Tran Van Tien shared.
For the province's digital transformation to be successful, the Project clearly defines the role of each component, in which State agencies play a pioneering role in transforming working methods, digitizing records, and integrating platforms. Technology and telecommunications enterprises will continue to provide infrastructure, technical solutions, and ensure network security. People and enterprises will only proactively use, respond, and accompany the government. According to the orientation, each citizen only needs to provide information once; administrative records will be digitized, electronically stored, and reused at all levels. Public services will have virtual assistants to guide people from start to finish, including via phone or text message.
Source: https://baoangiang.com.vn/lay-nguoi-dan-va-doanh-nghiep-lam-trung-tam-trong-chuyen-doi-so-a421920.html
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