Improving the technology platform: A defensive measure to build a secure digital ecosystem.
In 2024, MSB successfully upgraded its core banking system to a next-generation system. This is not only a technological advancement but also reflects MSB's long-term vision in building a solid foundation for a sustainable and secure digital ecosystem.
In the context of the banking industry shifting from centralized systems to flexible, distributed architectures and open API integration, MSB proactively transformed its core system to operate compatibly with increased scale, expanded connectivity, and innovation.
In addition, MSB maintains a continuous and comprehensive information security monitoring and incident response system. The bank deploys advanced solutions such as SIEM (Security Information Event Management), EDR (Endpoint Intrusion Detection), and DRPS (Digital Disaster Response Services) to monitor, analyze, and respond quickly to any anomalies.
MSB is enhancing the integration of system logs from servers, devices, and critical applications in groups 3 and 4 into its SIEM platform, centralizing security data and improving the ability to detect risk events early.
This multi-layered monitoring system has contributed to creating an intelligent firewall protecting MSB's operating environment, thereby ensuring the safety, stability, and reliability of digital banking operations.
Upgrade the security culture across the entire organization.
MSB's progress lies not only in technology but also in a transformation of its internal culture. Accordingly, the bank has built a comprehensive information security risk portfolio, monitored in real time and continuously updated. Risk is no longer just a final report, but has become a crucial indicator in data-driven decision-making.
The deployment of solutions such as SIEM and EDR, along with regular drills for cyberattack scenarios, helps MSB maintain a proactive, flexible, and highly adaptable defense posture. Every member of the organization, from technology personnel to tellers at the counter, is trained to become a secure link in the digital operational chain.
Every MSB employee is a link in ensuring the safety of digital operations (Photo: MSB)
Simultaneously, MSB has implemented multi-factor authentication (MFA) for key financial transaction systems such as core banking and Jupiter, strengthening protection against unauthorized access. The bank also regularly tests its backup systems and data recovery processes, ensuring continuous and secure operation of its core platforms.
Proactively strengthening information security – a core competency for building trust.
MSB recognizes that protecting information security is fundamental to maintaining engagement and creating sustainable value in its digital transformation journey. With this in mind, MSB has proactively implemented security measures, continuously adapting and preventing threats at the system level, application level, and customer level.
MSB is implementing a variety of solutions to better protect customers in digital transactions (Photo: MSB)
Simultaneously, MSB applies AI and Machine Learning technologies to detect sophisticated fraud and combat deepfakes. The bank also automatically alerts and blocks unusual or high-risk transactions such as gambling transactions, multi-level marketing money transfers, etc.
In addition to protecting the system, MSB also establishes a proactive shield for each customer, helping them stay safe even before they realize the risk.
In addition, MSB has deployed a series of advanced devices and technologies such as multi-factor authentication, reading of chip-embedded citizen identity cards connected to national data, and biometric connectivity.
This is not just a security measure, but a foundation for building a seamless customer experience, reliable digital authentication, and preparing for a completely dephysical banking future.
MSB's connection and sharing of security data with regulatory agencies such as the Ministry of Public Security and the State Bank of Vietnam is a step demonstrating the spirit of national data linkage for a transparent financial environment.
This approach helps minimize damage to society as a whole from the increasingly sophisticated wave of high-tech crime by automatically warning or blocking suspicious transactions suspected of fraud or forgery.
A representative from MSB shared: “Information security is a two-way journey: the bank continuously protects, and customers remain vigilant. The bank protects users with its systems, but it is the caution of the customers themselves that is the most secure password.”
Customers should always be vigilant and proactive in all transactions, continuously monitoring bank alerts to protect their personal data and assets.”
Source: https://dantri.com.vn/kinh-doanh/msb-an-toan-he-thong-la-nen-tang-cua-doi-moi-va-tang-truong-20251028120317219.htm
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