Reasons for QR code withdrawal errors

1. QR code expired

QR codes typically have a very short expiry date, often just a few minutes after they are generated. If the QR code has expired, the transaction will not be able to be processed.

Solution: You need to generate a new QR code from your banking app before making a withdrawal. Make sure you use the QR code immediately after receiving it to avoid it expiring.

Illustration photo.

2. Unstable Internet connection

Generating and scanning QR codes requires an internet connection. If your internet connection is unstable or interrupted, this process may be affected. Therefore, you need to ensure that your phone has a strong and stable internet connection when making transactions. If necessary, switch to Wi-Fi instead of using mobile data.

3. Invalid QR code

In some cases, the QR code may be invalid due to an error in the code generation process or because the code has been copied or modified.

Solution: Double-check the QR code on your banking app to make sure it was generated correctly. If necessary, generate a new code and try again.

4. ATM system error

The ATM may be experiencing technical issues or may not support QR code scanning. Try a different ATM or contact your bank to report the issue and get support. If possible, try again after a period of time.

5. Banking application error

Your banking app may be faulty or incompatible with the ATM. Check and update your banking app to the latest version. If the problem persists, contact your bank's customer support for assistance.

6. Phone camera cannot scan QR code

Your phone's camera may not be able to scan the QR code due to dirt, damage, or poor lighting. Clean your phone's camera and make sure you're in a well-lit environment. If necessary, try using a different device to scan the QR code.

7. Account information does not match

The account information on the QR code may not match your bank account information, resulting in errors during the withdrawal process. Therefore, please double-check your account information when generating the QR code to ensure that all information is correct. If you still have problems, please contact your bank for assistance.

Hao Nhien (synthesis)

Source: https://vtcnews.vn/nguyen-nhan-rut-tien-bang-ma-qr-bi-loi-ar909545.html