Bank staff prevented two major property fraud cases

On February 6, Binh Dinh Provincial Police held a ceremony to award certificates of merit from the Director of Binh Dinh Provincial Police to two bank employees for successfully preventing a case of fraud and property appropriation. The two employees receiving the certificates of merit are Ms. Che Thi Ngoc Linh (41 years old) and Mr. Dang Quang Thach (33 years old, both living in Quy Nhon City, Binh Dinh), both employees of BIDV Bank, Binh Dinh branch.

Nhân viên ngân hàng ngăn chặn 2 vụ lừa đảo chiếm đoạt 500 triệu đồng- Ảnh 1. — Colonel Ngo Cu Vinh, Deputy Director of Binh Dinh Provincial Police, awarded certificates of merit to Ms. Linh and Mr. Thach.

According to the Economic Security Department of Binh Dinh Provincial Police, on November 21, 2023, Mr. NTS (in Quy Nhon City, Binh Dinh) went to BIDV Binh Dinh Branch Headquarters to complete procedures to open a new account, change phone number and reissue Smart Banking password.

During work, noticing that the customer had many strange symptoms (restless, worried, looking around a lot), Mr. Dang Quang Thach proactively came to talk and find out information.

Talking to Mr. Thach, Mr. S. said that he had received many phone calls from a group of people claiming to be police officers, threatening him about his involvement in a money laundering ring in Ho Chi Minh City. The group claiming to be police officers asked Mr. S. about his bank balance and Mr. S. replied that he had about 500 million VND.

This group of people asked Mr. S. to open a new bank account, buy a new SIM card, buy a new phone, rent a hotel room alone to make phone calls, go to the bank to deposit the above amount into his own new account, and give them the password...

During the conversation with Mr. Thach, Mr. S. was repeatedly called by a group of people claiming to be police officers, urging them to pay money and provide passwords.

Realizing that the customer had signs of being scammed, Mr. Thach explained and persuaded Mr. S. not to provide the Smart Banking password to strangers and to report it to the agency's leaders. After that, Mr. Thach instructed Mr. S. to report the incident to Quy Nhon City Police.

After hearing the explanation from the bank and the police, Mr. S. knew he was being scammed so he did not provide the Smart Banking password to the group of strangers. Through that, Mr. Thach successfully prevented a fraud of 500 million VND, protecting the safety of customers' assets.

In November 2023, Ms. Che Thi Ngoc Linh successfully prevented a case of fraud in withdrawing money and appropriating property.

During this time, Mr. NVT (in Ngo May Ward, Quy Nhon City) went to Nguyen Thai Hoc Transaction Office, BIDV Bank, Binh Dinh branch, to request to withdraw 500 million VND.

During the procedure, Mr. T. continuously urged to withdraw money, but his wife and children asked Ms. Linh not to withdraw money.

Realizing that the customer had many suspicious points, Ms. Linh investigated and learned that Mr. T. received a phone call from an unknown number threatening him that he was involved in a drug trafficking ring, asking him to withdraw 500 million VND, bring it to a hotel in the city to hand over the money so that he would not be prosecuted, and if he did not do so, his life would be in danger.

Suspecting that Mr. T. had been defrauded of his property, Ms. Linh did not complete the withdrawal procedure and reported it to the unit's leaders. Afterwards, Ms. Linh and the bank's leaders asked Mr. T. not to transfer money as requested by the stranger and instructed his family to go to Ngo May Ward Police Station to report. After hearing the explanation from the bank and the police, Mr. T. knew he had been defrauded so he did not complete the withdrawal procedure.

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