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Ho Chi Minh City: Strictly implement discipline, administrative discipline and public service activities

Ho Chi Minh City People's Committee has issued Document No. 3260/UBND-VD on strict implementation of discipline, administrative discipline and public service activities in the area.

Báo Đại biểu Nhân dânBáo Đại biểu Nhân dân28/10/2025

Staff of the Tang Nhon Phu Ward Public Administration Service Center guide people to get a queue number to complete administrative procedures. Photo: Quang Phuong
Staff of the Tang Nhon Phu Ward Public Administration Service Center guide people to get a queue number to complete administrative procedures. Photo: Quang Phuong

Previously, the Chairman of the Ho Chi Minh City People's Committee issued Decision No. 1121/QD-UBND on the establishment of a Special Working Group on inspecting public service in the activities of local governments at two levels in the city (Special Working Group).

Based on the surprise inspection of public service activities in 2 days: October 2-3, the Special Task Force issued Report No. 6359/BC-TCT and proposed that the Chairman of the City People's Committee assign the City People's Committee Office, the Department of Science and Technology (KH-CN), the Department of Home Affairs, the City Digital Transformation Center (CĐS), the City Public Administration Service Center (PVHCC) to strengthen coordination in inspecting the handling of administrative procedure (TTHC) records and records not dependent on administrative boundaries that have been announced by the City People's Committee.

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Staff of the Public Service Center of Tang Nhon Phu Ward guide people through administrative procedures. Photo: Quang Phuong

The Department of Science and Technology shall preside over and coordinate with relevant departments, branches and units to develop a plan to organize training and professional training for commune-level civil servants on handling administrative procedures under the jurisdiction of the district level transferred to the commune level.

The Chairman of the City People's Committee also assigned the Department of Finance to preside over and coordinate with localities (where there are assigned Area Teams to receive dossiers regardless of administrative boundaries) to inspect and review the performance of duties of civil servants assigned to participate in the Area Teams to promptly make corrections; advise the Chairman of the City People's Committee to review and appraise the proposal for additional funding of the People's Committees at the commune level.

Assign the City Digital Transformation Center to coordinate with relevant departments, branches, sectors and units to propose a plan to synchronize the VBdlis software system with the one-stop software and the National Public Service Portal to promptly resolve administrative procedures for people: Add functions to look up, remind tasks, notify the status of interconnected files; shorten the electronic process for certification procedures from 6 steps to 2 steps; advise on a plan to survey and evaluate the reasons why people do not submit documents at 38 local groups to have appropriate propaganda solutions.

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Staff of the Public Service Center of Dong Hung Thuan Ward guides Mr. Nguyen Trung Buu in completing real estate paperwork. Photo by Thac Hieu

The Chairman of the City People's Committee assigned the Heads of specialized agencies, other administrative agencies, public service units under the City People's Committee, the People's Committees of 168 communes, wards, and special zones to review, review, and develop procedures for handling administrative procedures that have not been announced and submit them to the City People's Committee for consideration and approval according to regulations (if any)...

The Chairman of the City People's Committee also assigned the Heads of units to strengthen inspection of public service, strictly handle cadres, civil servants and public employees who commit acts of abuse of power, corruption and waste; check the working hours and efficiency of cadres, civil servants, public employees and employees of state administrative agencies; handle or advise competent authorities to strictly handle agencies and units that neglect their work, lack supervision of working hours and efficiency of cadres, civil servants, public employees and employees...

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People come to do administrative procedures at the Public Service Center of Dong Hung Thuan Ward. Photo by Thac Hieu

Thoroughly enforce discipline, administrative discipline, and labor discipline among cadres, civil servants, public employees, and laborers; ensure the quality and progress of work of agencies and units; proactively review and resolve outstanding work, promptly grasp information, and handle arising situations to avoid work delays and unexpected passivity.

Heads of units are responsible for directing their subordinate units to strictly implement and are responsible before the City People's Committee when their officers, civil servants and employees violate the City People's Committee's regulations on discipline and administrative discipline.

Source: https://daibieunhandan.vn/tp-ho-chi-minh-thuc-hien-nghiem-ky-luat-ky-cuong-hanh-chinh-va-cac-hoat-dong-cong-vu-10393245.html


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