On-time performance increased sharply at Tan Son Nhat after Vietjet self-served the ground, creating momentum for the year-end peak

(Chinhphu.vn) - Vietjet Air has fully prepared resources and is ready for the peak season of the new year as well as the traditional Tet holiday.

Vietjet's "ground warriors" are ready for ground service during the peak season at the end of the year.

At the airport with the largest passenger traffic in the country - Tan Son Nhat, passengers can see images of modern equipment with brilliant red and yellow Vietjet colors all over the parking lot, regardless of rain or shine, serving flights.

Since the end of April 2025, Vietjet Ground Services Center (VJGS) has taken over ground service work at Tan Son Nhat airport.

Since the end of April 2025, Vietjet Ground Services Center (VJGS) has taken over ground services at Tan Son Nhat airport, from check-in procedures, passenger and baggage transportation services in the airport as well as other services... this is the next step in the journey to complete Vietjet's aviation service chain.

Vietjet has prepared more than 1,000 employees to serve the transfer of operations at Tan Son Nhat.

With experience in implementing ground services at Noi Bai Airport, Hanoi since 2020, and IATA (ISAGO) certification of quality and safety standards in the field of ground operations from 2024, Vietjet has prepared more than 1,000 employees to serve the transfer of operations at Tan Son Nhat.

The airline also continues to invest in a synchronous system of ground equipment to ensure smooth service for flights. Up to now, Vietjet has self-serviced all domestic and international flights to and from Tan Son Nhat airport, helping to improve the punctuality index.

Operational procedures, coordination between relevant departments at the airport, take-off and landing routes, baggage routes, etc. have also been reviewed and updated accordingly by Vietjet.

Vietjet has also reviewed and updated operational procedures, coordination between relevant departments at the airport, take-off and landing routes, and baggage routes to suit the rapidly increasing passenger traffic, ensuring absolute safety for flights and passengers.

Performing all ground service activities and airport services allows Vietjet to be proactive in the quality and efficiency of all products and services.

Vietjet Executive Vice President, Chairman of VJGS To Viet Thang said: Carrying out all ground service activities and airport services allows Vietjet to be proactive in the quality and efficiency of all products and services. Each flight, from the time passengers arrive at the airport to the time they take off, is optimized to bring a seamless, continuous experience. This is the foundation for Vietjet to affirm its top service quality, even during peak periods with high traffic volumes, continuing its strong development plan during Vietnam's high economic growth period.

Every flight, from the moment customers arrive at the airport to take off, is optimized to provide a seamless, seamless experience.

"I fly Vietjet regularly and am especially impressed with the image of Vietjet's equipment operating at Tan Son Nhat airport, a particularly impressive image that brings a new look to this airport. The support staff is enthusiastic, and the luggage is also released faster, making this crowded year-end trip more enjoyable," said Ms. Minh Anh, a passenger who just landed at Tan Son Nhat.

It can be seen that, amidst the hustle and bustle of peak season, all Vietjet operations are still running smoothly, safely and accurately.

The image of the "red-shirt warriors" working hard all over the airport not only spreads positive energy but also affirms Vietjet's mark: professional, large-scale and always ready to bring complete journeys to passengers during the peak season at the end of the year and the 2026 Tet reunion season.

Phan Trang

Source: https://baochinhphu.vn/ty-le-dung-gio-tang-manh-tai-tan-son-nhat-sau-khi-vietjet-tu-phuc-vu-mat-dat-tao-da-cho-cao-dem-cuoi-nam-102251117150536489.htm