The claim that a user lost 43 million VND from MoMo is false.

Recently, a customer with the Facebook account name …Tran shared a post on their personal page, complaining about losing over 43 million VND and mentioning MoMo with some unclear information.

MoMo has implemented many advanced technologies to protect its users.

After receiving information about the incident, MoMo reviewed its system and found that the customer had not made any transactions on MoMo in the past month. MoMo also contacted the user directly to learn more about the incident and confirmed that the transaction the user reported did not occur on MoMo's system. MoMo affirms that it is not involved in the incident where the customer with the Facebook account …Tran reported losing money.

MoMo stated that it does not store user information when customers link their bank accounts with MoMo, and always prioritizes user security in all its operations. MoMo affirms its commitment to providing and operating payment intermediary services in accordance with the directives and guidelines of the Government and the State Bank of Vietnam .

MoMo advises users to be vigilant to protect their accounts and assets in digital transactions. To avoid falling into the traps of scammers, users should limit providing personal information when not absolutely necessary, avoid installing unfamiliar applications, or clicking on links from unknown sources.

KIM THANH

Source: https://www.sggp.org.vn/vu-nguoi-dung-mat-43-trieu-dong-tu-momo-la-khong-dung-post725721.html