Nghe An Electricity Company guides installation of EVNNPC customer care App

Although it has entered September - the time when the weather usually changes to Autumn with cooler temperatures, in Nghe An province, the heat is still lasting with high temperatures, sometimes reaching 37-38°C. Continuous heat not only affects people's daily life and health but also increases the demand for electricity, especially cooling devices such as air conditioners, fans, refrigerators, etc.

Nghe An Electricity Company strengthens propaganda work on electricity saving to each household.

In fact, during the peak hot days, the electricity consumption of many households has increased from 1.5 to 2 times compared to normal days. Using many electrical appliances at the same time, long usage time, especially air conditioners operating day and night, can cause the electricity bill to increase significantly, causing surprise and financial pressure for many families.

Nghe An Electricity Company recommends: Customers need to proactively control their daily electricity usage, avoid consuming more electricity than necessary. To use electricity effectively and economically while still ensuring daily needs, customers should prioritize using energy-saving electrical equipment with energy labels according to the standards of the Ministry of Industry and Trade . Limit the use of many high-capacity electrical equipment at the same time. Adjust the air conditioner temperature appropriately (25-27°C), combined with fans to increase cooling efficiency and save electricity. Turn off electrical equipment completely when not in use, do not leave it in standby mode. Take advantage of natural light and ventilation during the day to reduce dependence on cooling and lighting equipment...

In addition, customers can proactively monitor daily electricity indexes via the EVN application or the official website of the EVN NPC Customer Care Center https://cskh.npc.com.vn , to adjust electricity usage habits reasonably, avoiding being passive when receiving the electricity bill at the end of the month.

Instructions for installing the customer care App:

* Download customer service app

- For IOS: Open App Store, search for App “EVNNPC CSKH” and download the app .

- For Android: Open App CH Play, search for App “EVNNPC CSKH” and download the app.

- Note : Only download from official sources as above, absolutely do not install through strange links.

- After installing the app, select allow notifications so that the app can send notifications to the user.

* Login and search:

- Enter the customer code or phone number registered to receive messages to find the customer code.

- Enter your password and select login (If you forget your password, select Forgot password? and follow the instructions to retrieve your password)

* Select the search item.

- Select electricity bill to see how to calculate monthly bill.

- Select daily electricity consumption to track daily electricity usage. Since each time it can only display a maximum of 15 days, if you want to look up previous time, select to go back in time.