FPT Long Chau received Asian award in healthcare

This prestigious award aims to honor the spirit of continuous innovation of representatives from Vietnam in applying technology, thereby improving service quality and bringing advanced, safe and convenient healthcare solutions to people, actively contributing to the common goal of the country towards a civilized, modern and equitable healthcare system.

Vietnam is entering an era of strong growth with the determination to comprehensively transform digitally in all areas of social life. Digital transformation of healthcare is not only a global trend but also an important task, affirmed in Resolution 57-NQ/TW of the Politburo with the goal of building a modern, equitable and effective healthcare system, with digital technology as the foundation for providing high-quality, accessible and cost-effective healthcare services.

Identifying “digital transformation to bring the best experience to customers”, FPT Long Chau is very serious about investing and applying the latest technologies, especially in the fields of artificial intelligence (AI) and big data (Big Data) in its operations to continuously innovate products and services to bring to customers.

The application of technology to support customers more conveniently and quickly, however, the issue of data security in the medical field is always a top priority. This dual goal requires strong and continuous will, perseverance, and creativity.

FPT Long Chau pharmacy application, with more than 5.5 million downloads and 2.9 million orders processed in 2024, has gradually become one of the popular applications in Vietnam.

In particular, the feature of recognizing prescriptions and reminding to take medicine with 98% accuracy helps patients comply with treatment regimens better, contributing to improving treatment effectiveness.

The electronic vaccination book on the application has attracted more than 150,000 users, of which 65% of customers proactively linked their relatives' accounts to manage family health information, increasing vaccination compliance rates by 20% and reducing errors by 98%.

In 2024, FPT Long Chau and the Center for Research and Application of Population Data and Citizen Identification (RAR Center) under the Ministry of Public Security quickly and decisively cooperated to deploy electronic authentication services via VNeID.

From January 1, 2025, people can buy medicine online more safely and conveniently through the VNeID application. This integration does not stop at registering/logging into an account, it is also an important component integrated into the Electronic Health Book, helping people build and store digital health records, track medical examination and treatment history, retrieve medicine purchase history and prescriptions quickly and accurately.

FPT Retail Deputy General Director Nguyen Do Quyen represented FPT Long Chau to receive the award and speak at the ceremony.

Sharing more at the award ceremony, Ms. Nguyen Do Quyen - Deputy General Director of FPT Retail and CEO of FPT Long Chau said that this award is not only a recognition for the persistent efforts in the journey of innovation, but also a motivation for FPT Long Chau to continue to dedicate and contribute to a healthy Vietnam.

“We believe that by consistently investing seriously in advanced technology along with the dedication of our medical staff in each service, we will continue to provide practical healthcare solutions, helping Vietnamese people access high-quality, transparent, convenient medical services at reasonable costs,” added Ms. Nguyen Do Quyen.

Currently, FPT Long Chau owns a network of more than 2,000 pharmacies and vaccination centers nationwide.

Healthcare Asia Pharma Awards is an award organized by Healthcare Asia - the leading specialized magazine for investors, business administrators, policy makers and owners of healthcare facilities across Asia. The award aims to honor businesses with outstanding contributions to innovation, improving the quality of healthcare services and applying technology in the pharmaceutical field.

The awards are presented annually to recognize innovative efforts that improve the medical experience, optimize operational processes, and enhance the quality of community healthcare by pioneering units in the Asia region. Award categories are evaluated based on strict criteria of practical impact, creativity, and wide applicability in the healthcare system.

Source: https://nhandan.vn/fpt-long-chau-nhan-giai-thuong-chau-a-trong-linh-vuc-cham-soc-suc-khoe-post871516.html