Hanoi: Urgently verify and handle the case of 2 cyclo drivers accused of 'ripping off' tourists

Accordingly, at around 4:00 p.m. on September 22, Hoan Kiem Ward Police, Hanoi City received a report from Mr. Phillip Damien (Australian nationality) about being "ripped off" by 2 cyclo drivers for 1.2 million VND for a tour around the Old Quarter.

After receiving the report, the Working Group of Hoan Kiem Ward Police, Hanoi City quickly verified that the people involved in the incident were Mr. NVB (born in 1974, residing in Son Nam Commune, Hung Yen Province) and NVH (born in 1986, residing in An Khanh Commune, Hanoi).

At the police station, the two cyclo drivers apologized and returned the entire amount of 1.2 million VND to Mr. Phillip Damien. The tourist accepted the apology, received the full amount back and had no other requests or requests.

Hoan Kiem Ward Police, Hanoi City has drawn up a precautionary record and requested Mr. NVB and NVH to commit not to charge more than the current regulated price.

Through the above incident, the authorities recommend that organizations and tourism service businesses strictly comply with current regulations. This is a key factor to limit violations, build a civilized and safe tourism environment, contribute to attracting and retaining tourists, and at the same time enhance the image of the capital in the eyes of domestic and international friends.

Source: https://baotintuc.vn/xa-hoi/ha-noi-khan-truong-xac-minh-va-xu-ly-vu-2-tai-xe-xich-lo-bi-to-chat-chem-du-khach-20250922222017404.htm