Instructions for buying My Tam Live Concert See The Light tickets with SeASoul card

Early ticket sales for My Tam See The Light Live Concert will take place at 8pm on November 5 on the Megatix.vn platform. SeASoul cardholders have exclusive rights to choose their seats early with a 15% discount on published ticket prices, applicable to all ticket classes, with no maximum discount limit. Each card can buy up to 10 tickets per purchase and there is no limit on the number of purchases.

Việt Nam•03/11/2025

Instructions for buying tickets on Megatix.vn using SeASoul card

Step 1: Access Megatix.vn

Step 2: Click Login

Step 3: Log in to your Megatix account with Email. If you do not have an account, select Register

Step 4: Fill in all information and click Register

Step 5: Return to Megatix homepage. Select the event My Tam Live Concert

Step 6: Click Buy Tickets

Step 7: Select the ticket type, area and quantity you want. Seats will be automatically arranged by the system according to payment order.

Step 8: Check the ticket classes again and click Continue

Step 9: Fill in SeASoul card information

Step 10: Click Continue to go to the next payment steps. After the system confirms the correct SeASoul card information, the system will display the amount after the 15% discount.

Note: Every 5 minutes, tickets that have not been successfully paid for will be released by the system. If you have not booked a ticket yet, please reload the page and try again.

Step 11: E-ticket will be sent to your registered email.

Step 12: In addition, to view tickets on the Megatix page, you can check in the My Tickets section, select View Details

Watch the video tutorial at: https://www.youtube.com/watch?v=Cwv9lRv92-M

Answering frequently asked questions about the early bird program

STT	Question	Reply
Sentence 1	When can customers start buying tickets, and where can they buy them, and how long is the early bird sale?	At exactly 8:00 p.m. on November 5, 2025, customers log in to Megatix.vn to buy tickets during the early ticket sale. Early ticket sales are from 8:00 p.m. to 12:00 a.m. on the same day.
Sentence 2	If I don't have an account on megatix.vn, what should I do?	You access Megatix.vn, log in with Email, if you do not have an account, select "Register" and follow the instructions on the Registration screen
Sentence 3	Where can I check if my SeASoul card has enough money to buy tickets?	- Before purchasing a ticket, you need to check the available payment limit as follows: + Card with credit limit (HMTD): SeAMobile → Card → Card information → SeASoul to see available limit. + For cards without HMTD: SeAMobile → Account → Account information to view the balance of the Payment Account (TKTT) linked to the card. - If the ticket purchase limit is not enough, you need to add more money to the source of funds by: + Limited HMTD card: SeAMobile → Card → Credit card payment → enter the amount to be loaded + Card without HMTD: Transfer money to the card-linked payment account. - Need support: hotline 1900 555 587
Sentence 4	Before purchasing a ticket, what information of the SeASoul card do I need to prepare?	You need to prepare the following information: - Card number (16 digits) - CVV number - Card expiration month and year To view card information, do the following: SeAMobile → Card → Card information → SeASoul card → View information. You need to remember or store card information in the safest place to avoid the risk of card information disclosure.
Sentence 5	How to enter SeASoul card information when paying?	You need to select ticket type, area, quantity → Continue → enter card information in Credit/Debit Card → Continue and follow the instructions.
Sentence 6	When paying with SeASoul card, do I need to enter a discount code or will the system automatically discount?	After the system confirms the correct SeASoul card information, the system will display the amount after 15% discount, no need to enter the discount code.
Sentence 7	Can I select tickets, zones and seats together?	Customers select the ticket area and desired number. The system will suggest the best seats according to the payment order. The specific seat number will be clearly displayed on the electronic ticket.
Sentence 8	What should I do if I am logged out while purchasing a ticket?	Tickets that have not been paid successfully will be released by the system after 15 minutes. If you have not booked a ticket or are logged out due to system overload, please reload the page and try again.
Sentence 9	What is the maximum booking time in minutes?	Maximum booking time for 1 ticket purchase is 10 minutes. After 10 minutes, you will be automatically transferred to the waiting room to wait for the next purchase.
Question 10	What is the maximum time to enter payment card information in minutes?	Each customer has a maximum of 5 minutes to pay. You should prepare the necessary information for the fastest operation. After 5 minutes, you will be automatically transferred to the waiting room for the next purchase.
Question 11	What is the maximum number of tickets that can be selected in one purchase?	Each time you can buy up to 10 tickets with different classes.
Question 12	At the card payment screen, can I enter a phone number other than the one registered for the SeASoul card?	No. Please enter the phone number to purchase the ticket that matches the phone number registered for the SeASoul card at SeABank.
Question 13	Where can I get live show tickets?	You can receive your paid tickets in 2 ways: - Via Megatix platform in my tickets section - Via email when registering for a megatix account.
Sentence 14	In case of using someone else's card to buy tickets, in the payment information section, should I fill in the buyer's information or the cardholder's information?	Please fill in cardholder information
Question 15	Can I buy 2 lounge tickets separately?	1 Lounge includes 10 seats corresponding to 10 tickets = 120 million VND. You cannot buy 2 Lounge tickets separately, but can only buy each Lounge.