Electronic tax and land registration integration in Bac Giang: Creating convenience for citizens.

(BGĐT) - After nearly a year of implementing the "electronic one-stop tax system," tens of thousands of dossiers determining land-related financial obligations for households and individuals have been processed electronically, creating convenience for households and individuals.

Reduce processing time for applications from 3-5 days.

From August 15, 2022, the Department of Natural Resources and Environment (TN&MT) and the Provincial Tax Department signed an agreement to implement a coordination regulation on the electronic exchange of information to determine the land-related financial obligations of households and individuals.

Accordingly, land registration records for households and individuals have been digitized by the branch office of the Land Registration Office and circulated to the tax offices in districts and cities throughout the province; the tax offices also send notifications of financial obligations to citizens via electronic means.

The Department of Natural Resources and Environment's digital land data integration area.

After nearly a year of implementing this coordination mechanism, despite some limitations and obstacles in the compatibility between the software applications of the two agencies (tax and natural resources and environment), more than 20,000 dossiers have been processed through the electronic one-stop service system, ensuring compliance with regulations.

The Bac Giang City Land Registration Office branch was the first unit to implement the electronic transfer of information and determination of financial obligations for land users. In the first six months of this year alone, the unit transferred 2,845 forms for determining the financial obligations of households and individuals using land to the tax authorities via this method; the tax authorities issued tax notices for 2,622 forms, and currently, 1,970 forms have completed their tax obligations.

Mr. Tran Quang Bao, Director of the Bac Giang City Land Registration Office Branch, said: “Since implementing online tax information transfer, the processing time for each application has been shortened from 3-5 days. People only need to prepare one set of documents (previously two sets), without having to travel multiple times, and can even fulfill their tax obligations from home.” It is known that to facilitate citizens, the Bac Giang City People's Committee has also assigned two officials at the one-stop service center to support, guide, and answer questions, helping individuals and households fulfill their tax obligations electronically.

On July 18th, Mr. Nguyen Van Tuan from Da Mai ward, who had just won the auction, happily stated at the one-stop service center in Bac Giang City: “I have come here several times to submit documents fulfilling my land-related financial obligations. Compared to before, the procedures are now more convenient and faster. This time, I received the tax payment notice before the deadline; if I have a bank account, I only need to perform a few steps on my phone to complete the process, instead of having to go to the bank and wait to pay like before.”

Actively resolve obstacles and improve coordination effectiveness.

The electronic exchange of information to determine land-related financial obligations for households and individuals between the Department of Natural Resources and Environment and the Provincial Tax Department has clearly demonstrated its advantages. These include shortening processing times; improving administrative procedures by shifting from paper-based to electronic submission, thereby saving time and costs; and increasing transparency in the responsibilities of agencies in receiving and processing applications, thus promoting electronic payments and facilitating administrative procedures in the land sector for citizens, contributing to the acceleration of digital transformation in the province.

However, the implementation of online tax integration still faces limitations such as: Compatibility between the tax authority's and the Department of Natural Resources and Environment's applications is sometimes inconsistent. For example, documents involving both inheritance and land area increase adjustments have not yet been converted to electronic form and still require paper submissions; equipment is still lacking (A3 scanners), and the outdated computer systems with low configurations affect software operation.

The staff responsible for receiving and processing applications face significant workload pressure, as they have to both receive and scan documents simultaneously, dealing with a large volume of paperwork. Furthermore, coordination between the land registration office branches and regional tax offices has sometimes been inconsistent, resulting in a high number of applications being returned for additional information and a continued number of overdue applications.

After nearly a year of implementing the coordination regulations, the land registration offices in districts and cities have electronically transferred 25,250 files to regional tax offices. Of these, 7,894 files were returned requesting additional information and documents.

According to the Provincial Tax Department, after nearly a year of implementing the electronic tax coordination regulations, the land registration offices in districts and cities have transferred 25,250 files to regional tax offices in the area electronically. Of these, 7,894 files were returned requesting additional information and documents.

Mr. Phi Thanh Binh, Deputy Director of the Department of Natural Resources and Environment, informed: “To overcome the above situation and improve the effectiveness of the electronic tax coordination mechanism, during the implementation process, the Department of Natural Resources and Environment and the Provincial Tax Department regularly hold review meetings, learn from experience, evaluate and clarify existing problems, difficulties, and obstacles in implementing tax coordination through online means, thereby agreeing on solutions and measures to overcome them and improve the effectiveness of the coordination mechanism.”

Initially, the two units agreed to focus on synchronizing the management software applications between them; supplementing necessary modern equipment to meet the requirements of electronic data exchange; directing relevant departments to strengthen the review and thorough inspection of input documents for accuracy; standardizing tax declaration forms, publicly posting them, and providing detailed instructions for declaration; increasing personnel for the units to ensure the tasks are completed; and adding a function to respond to tax notices via text message... to facilitate citizens by reducing the need for frequent travel when fulfilling their land-related financial obligations.

Text and photos: Tuan Duong

Improving the efficiency of electronic information flow regarding land tax.

(BGĐT) - On July 7th, the Department of Natural Resources and Environment (TN&MT) coordinated with the Provincial Tax Department to hold a conference to review and evaluate the results of implementing the Coordination Regulation No. 2567/QCPH-STNMT-CTBG dated August 15, 2022, between the two units regarding the electronic exchange of information on determining land-related financial obligations of households and individuals.

From July 1st, business households can electronically link their business registration and tax registration.

Since July 1, 2023, the issuance of business registration certificates has been carried out through the integrated business registration and tax registration system. Accordingly, those establishing a business only need to submit one set of documents and receive the administrative procedure results at a single administrative agency: the district-level business registration authority.

Implementing electronic invoices: Promoting digital transformation and tightly managing revenue sources.

(BGĐT) - With the motto of putting taxpayers at the center of service, the Bac Giang Tax Department has recently accelerated digital transformation, most notably the successful implementation and application of electronic invoices (e-invoices). The use of e-invoices has brought clear efficiency in administrative procedure reform, creating convenience for taxpayers.

Bac Giang, interconnected tax system, electronic land registration, digitalization, administrative procedures, document procedures, management software, tax information flow, online forms, financial obligations related to land, electronic environment, information flow.

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