Guide people of Thuy Xuan ward, Thuan Hoa district to perform administrative procedures in digital environment

The plan was developed based on a careful analysis of the 2024 PAPI results, in which Hue City scored 45.1/80 points, ranking 11th out of 63 provinces and cities, down 10 places compared to the previous year. Some contents such as "Accountability to the people", "Publicity and transparency" and "Public administrative procedures" decreased both in score and ranking, showing the need for a strong change in approach and implementation.

To overcome this, the City People's Committee requested departments, branches, sectors, and People's Committees of communes and wards to focus on eight core groups of contents, including enhancing the dissemination of laws at the grassroots level, improving the quality of citizen reception, handling complaints and petitions, making the budget and land transparent, supporting people in accessing policy information, and modernizing public services.

Regarding the “E-Governance” index, the content with the lowest score among the 8 pillars, the city assigned the Department of Science and Technology to take the lead in improving the effectiveness of building digital government, developing telecommunications infrastructure and smart urban services. At the same time, add utilities to the Public Service Portal, support people and organizations to declare and submit documents online conveniently and effectively.

The Department of Home Affairs is assigned the role of presiding over monitoring, reviewing, and urging the implementation of the plan, ensuring the improvement of the effectiveness of public administrative tasks, gradually building an honest and transparent government, and better serving the people and businesses.

The plan demonstrates the determination of Hue City authorities in strengthening people's trust and satisfaction with the public apparatus.

News and photos: HAI THUAN

Source: https://huengaynay.vn/chinh-tri-xa-hoi/phan-dau-vao-nhom-10-dia-phuong-dan-dau-ca-nuoc-ve-chi-so-papi-154026.html