Vietcombank expands warning feature for receiving accounts showing signs of suspected fraud

Warning of unusual signs in receiving account

Since November 5, 2025, Vietcombank has officially expanded the deployment of the feature of Warning about receiving money accounts showing signs of suspected fraud and scams ("VCB Alert" feature) for money transfer transactions within Vietcombank on VCB Digibank and at the counter.

Specifically, when customers make online money transfer transactions, the system will automatically issue warnings if the recipient's account shows signs such as: The recipient's information does not match the national population database; The recipient's account is on the warning list of a competent State agency; The recipient's account is on the list of suspected risks... In case of transactions at the counter, Vietcombank staff will proactively notify customers when the recipient's account shows similar suspicious signs.

Based on the warning information, customers can proactively decide whether to continue the transaction or not.

Hundreds of thousands of money transfers were promptly alerted.

Previously, from June 30, 2025, Vietcombank deployed the feature of Warning about suspected fraud or scam accounts (VCB Alert) for Napas24/7 Fast Money Transfer transactions on VCB Digibank. Up to now, the system has issued hundreds of thousands of warnings to customers when making money transfer transactions.

This is an effort by Vietcombank and the authorities to strengthen customer protection. However, in the context of increasingly sophisticated and complex forms of fraud, to ensure safety, Vietcombank still recommends that customers always be vigilant, protect personal information and service security information, regularly monitor risk warning information and safe transaction instructions from banks and authorities.

Source: https://thoibaonganhang.vn/vietcombank-mo-rong-tinh-nang-canh-bao-tai-khoan-nhan-tien-co-dau-hieu-nghiem-ngo-gian-lan-lua-dao-173161.html