Ministry of Health speaks out about the assault on a medical worker at Nghe An Maternity and Pediatrics Hospital

The health of the medical staff involved in the assault at Nghe An Maternity and Pediatrics Hospital has stabilized; after the incident, the issue of ensuring safety and security in the hospital has been raised again.

Nghe An Maternity and Pediatrics Hospital, where the incident occurred. Photo: VNA

On the morning of October 24, regarding the situation of the victims in the incident where a subject used a knife to attack many people at Nghe An Obstetrics and Pediatrics Hospital on October 23, Dr. Ha Anh Duc, Director of the Department of Medical Examination and Treatment Management ( Ministry of Health ) said: "As of the morning of October 24, nurse Nguyen Thi Trang was the most seriously injured victim, with injuries to the carotid artery and subclavian artery. However, before that, Nghe An General Hospital promptly provided emergency care, so currently nurse Trang's health has stabilized. As for the other victims, they mainly suffered from soft tissue injuries."

Regarding the issue of violence in the hospital environment, according to Mr. Ha Anh Duc, there are many causes. First of all, from the perspective of medical staff, this is an extremely difficult and specific field; with nearly 200 million visits/year; in large hospitals, there are hospitals with tens of thousands of visits/day. Medical staff have to shoulder a huge and non-stop workload, so it is very stressful. Hospitals are also places that provide services, so medical staff must also be skillful and must be trained to have appropriate explanations and behaviors; because of the characteristics of patients, their families are all in a state of anxiety when they are sick.

Objective reasons from the patient and family; when medical staff are on duty to save people, assaulting medical staff is unacceptable. For example, the recent assault at Thanh Ba Medical Center (Phu Tho), despite being assaulted, the medical staff still tried to save the patient.

According to Mr. Ha Anh Duc, most of the recent incidents occurred in the Emergency and Resuscitation Departments - where patients' lives are threatened. Regarding measures to ensure the safety of medical staff, the Ministry of Health and the Ministry of Public Security have had a coordination regulation for 10 years, but we have not been able to implement immediate measures yet.

Regarding solutions to ensure hospital safety and security, Mr. Ha Anh Duc said that the measures have been implemented in practice. Regarding security, when there is a problem at the facility, the security force must respond immediately. The attitude and style of medical staff also needs to change; especially the application of technology is promoted to help serve patients better. Regarding infrastructure, when well invested, patients will also feel more comfortable when going to the doctor.

On the part of the authorities, the Ministry of Health also proposed that the agencies need to intervene more quickly in all matters. For example, in the case at Nghe An Maternity and Pediatrics Hospital, the police were present immediately and the violators were dealt with immediately, which has a great deterrent effect.

In particular, strong communication of events also helps people have better awareness of the problem of violence in medical facilities.

“As medical staff, the most important task is to bring health to patients; therefore, doctors and nurses all wish for patients to recover quickly. Sometimes, when under pressure from work, medical staff may have inappropriate words or explanations, we also hope that relatives and patients will share. Medical staff also need a safe working environment to be able to wholeheartedly and wholeheartedly treat patients,” Dr. Ha Anh Duc shared.

According to VNA

Source: https://baohaiphong.vn/bo-y-te-len-tieng-ve-vu-nhan-vien-y-te-bi-hanh-hung-o-benh-vien-san-nhi-nghe-an-524464.html