Nearly 7,600 Toyota and Lexus vehicles in Vietnam are subject to recall.

Photo caption — Nearly 7,600 Toyota and Lexus vehicles in Vietnam are subject to recall. Photo: tapchi.toyota.com.vn

According to the announcement, the program will be implemented from November 17, 2025 at all Toyota and Lexus dealers nationwide. The list of affected vehicles includes many popular models, with a total of 7,579 vehicles, including Toyota Alphard, Camry, Corolla, Corolla Cross and Lexus LM, LS500 models. These vehicles were all manufactured between 2023 and 2025, with details of the specific quantity and production phase announced by Toyota.

The recall is related to the dashboard with a 12.3-inch screen, which displays warning lights, speedometer and many other important information. During use, some vehicles may experience a phenomenon where the screen does not light up after turning on the ignition, causing the risk of missing important notifications, thereby increasing the risk of accidents.

Customers who own recalled vehicles will receive a notification from the dealer, inviting them to bring their vehicles in for inspection. Based on the inspection results, the vehicle will be updated with the transmission control software completely free of charge. The inspection and update time is expected to be from 1.9 to 2.7 hours per vehicle. Toyota Vietnam recommends that customers quickly bring their vehicles to the dealer to ensure safe use. To save time, customers can contact the dealer in advance to make an appointment.

Detailed information about the program and how to check if the vehicle is subject to recall can be done through the following channels: Visit the official website: www.toyota.com.vn or www.lexus.com.vn; check the vehicle's VIN number via the link: https://www.toyota.com.vn/dich-vu/kiem-tra-vin; contact directly with Toyota and Lexus dealers nationwide; Toyota Vietnam Hotline is 18001524 and Lexus Vietnam is 1800588886.

For non-genuine imported vehicles subject to recall, Toyota Vietnam will conduct free inspection and update after confirming information at the request of the vehicle owner.

This recall program not only emphasizes Toyota Vietnam's responsibility to customers, but also affirms the company's commitment to ensuring quality and safety for users. Customers are recommended to check and update the software as soon as possible to protect their rights and safety when operating the vehicle.

According to auto experts, this recall by Toyota Vietnam is a timely and necessary measure. Updating the dashboard software helps drivers always grasp vehicle operating information accurately. This not only protects the safety of the car owner but also minimizes risks on the road, demonstrating the business's responsibility to customers.

In the world , vehicle recall is a criterion to evaluate the development of businesses and consumers are protected from product defects of the manufacturer for recalled products, to repair, replace and then return to customers.

Therefore, when a customer's vehicle is subject to recall, the customer needs to bring the vehicle to an authorized dealer for inspection, repair or replacement. The vehicle owner does not have to pay any fees because this is the manufacturer's responsibility.

Source: https://baotintuc.vn/kinh-te/gan-7600-xe-toyota-va-lexus-tai-viet-nam-nam-trong-dien-trieu-hoi-20251118122211797.htm