LPBS cooperates with eCloudvalley to create a digital ecosystem to support investors on AWS service platform

The project aims to build a seamless digital ecosystem, providing personalized investment consulting experiences, 24/7 customer support and accelerating investment decision-making for businesses and individual investors.

From a pioneering strategy of comprehensive digital transformation

Vietnam's stock market is growing strongly, with capitalization reaching more than 200% of GDP by 2024. LPBS - a member of the LPBank financial ecosystem - affirms its vision of becoming the No. 1 investment bank in Vietnam. With the mission of diversifying financial products, from stocks, bonds to derivatives, LPBS not only promotes the development of the capital market but also provides suitable solutions for businesses and individual investors.

The digital revolution is requiring financial institutions to undergo a comprehensive restructuring, where data and Gen AI become key pillars to improve operational efficiency and customer experience. According to AWS report, more than 70% of financial enterprises in ASEAN are investing in the cloud to process real-time data, help predict risks and personalize services. The strategic cooperation between LPBS and eCloudvalley is a step to materialize this vision, aiming to create a comprehensive digital ecosystem for investors, from seamless transactions to smart advice.

Since 2024, LPBS has made great efforts in digital transformation, changing its name from Lien Viet Securities and increasing its charter capital to VND 12,668 billion, creating a solid foundation for high-tech integration. Cooperating with eCloudValley not only helps LPBS access leading cloud infrastructure but also leverage local expertise to customize solutions, suitable for the needs of the Vietnamese market, which is growing 15-20% annually.

eCloudvalley and LPBS Technical Team are discussing together for digital transformation project

To breakthrough solutions from strategic cooperation

The solution resulting from this collaboration marks a significant milestone in LPBS’s digital transformation journey. The convergence of LPBS’s vision, eCloudvalley’s implementation expertise, and the power of AWS solutions has created a centralized data system powered by Gen AI, transforming raw data into actionable insights for LPBS, while supporting secure and efficient transactions.

LPBS, with its deep understanding of investor needs and the specifics of the Vietnamese securities industry, where daily transactions reach billions of dollars, has helped shape the above strategy. eCloudvalley, as an AWS Premier Tier Services Partner, has brought expertise in implementing and optimizing AWS solutions tailored to LPBS's specific needs in the financial sector. And all powered by AWS infrastructure and solutions that ensure high performance, world-class security standards, and flexible scalability. LPBS uses Amazon Bedrock, AWS's fully managed Gen AI service, to select the right platform models for its financial solutions, all without having to manage infrastructure and still maintaining the privacy and security of LPBS's data.

Mr. Hoang Viet Anh, Deputy General Director in charge of External Affairs, LPBS

Mr. Hoang Viet Anh, Deputy General Director of External Affairs of LPBS, shared: “The cooperation with eCloudvalley, supported by AWS, has helped LPBS realize its strategy of creating a digital ecosystem - turning data into action to serve investors faster, smarter and safer. This is our commitment to bringing a modern, professional and trustworthy investment experience.”

On the side of eCloudvalley, Mr. Le Nguyen Dung, CEO of ECV Vietnam, also affirmed: "We are proud to accompany LPBS in designing the data platform and GenAI solution to bring 24/7 customer experience and support effective transaction activities."

Mr. Eric Yeo, General Director of AWS Vietnam, shared: "AWS is proud to support LPBS's innovation initiative, helping to optimize LPBS's products and bring new capabilities to investors through Gen AI in a secure, flexible and scalable way. We are excited to accompany LPBS and partners like eCloudvalley to continue to modernize and capture the benefits of the digital economy for Vietnamese businesses and investors."

Mr. Le Nguyen Dung and Mr. Hoang Cong Nguyen Vu (Executive Director of LPBS Operations Division) affirmed the close strategic cooperation between eCloudvalley and LPBS.

The unique value of LPBS for Investors

The comprehensive digital ecosystem from this partnership brings distinct value to investors, starting with 24/7 customer support with Gen AI. Athena – the Gen AI virtual assistant – handles 80% of automated requests, from transaction inquiries to market regulation inquiries, reducing waiting time by 70% and providing a seamless experience.

Personalized services, investors receive appropriate support and recommendations based on their personal profile and portfolio, using Machine Learning (ML) to analyze behavior and forecast trends. The entire data platform is operational, helping LPBS have centralized, standardized data, becoming a "digital brain" to make faster strategic decisions, more accurate market forecasts and optimize risks.

LPBS not only solves current problems but also lays the foundation for the future, becoming a model of AI and data applications in the finance and securities industry in Vietnam. Core projects – Data Analytics and Chatbot Gen AI – are the first bricks to realize the 2025-2030 strategy, with the goal of expanding derivative products and digital investment consulting.

The successful cooperation between LPBS and eCloudvalley is a clear demonstration of LPBS's commitment to continuous innovation, contributing to promoting the Vietnamese stock market towards the digital economy. Looking to the future, LPBS will continue to expand the digital ecosystem, research and apply new technologies such as advanced Gen AI, to continuously improve service value, bringing investors the most outstanding, sustainable and safe investment experiences in the digital age.

Source: https://baodautu.vn/lpbs-hop-tac-cung-ecloudvalley-kien-tao-he-sinh-thai-so-ho-tro-nha-dau-tu-tren-nen-dich-vu-aws-d446895.html