Phu Quoc airport staff tore up Taiwanese tourist's boarding pass?

A Taiwanese tourist has accused an employee at Phu Quoc International Airport (Kien Giang) of tearing up his plane ticket. The relevant authorities at the airport are investigating the incident.

Taiwanese tourist's plane ticket torn in half at Phu Quoc International Airport - Photo: Chinatimes source

On the afternoon of May 15, information from Phu Quoc International Airport (Phu Quoc Airport) said that the relevant competent authority at Phu Quoc Airport is clarifying the truth of the incident involving a Taiwanese tourist accusing an airport employee of tearing up the passenger's plane ticket on May 13.

According to initial information, after a 6-day, 5-night trip to Phu Quoc City ( Kien Giang ), a family of 4 Taiwanese tourists returned home on May 13. However, when arriving at the gate, an employee believed to be an immigration officer asked the tourists to complete separate procedures for each person (including their two children).

After having to wait in line for a long time, this Taiwanese female tourist complained and had her boarding pass torn up by an airport staff right in front of her.

Even though it was resolved and reprinted for tourists, the actions of the staff at Phu Quoc airport left a bad impression in the eyes of tourists.

Phu Quoc has been and is a famous tourist destination attracting many domestic and foreign tourists to visit. From the beginning of 2025 until now, Phu Quoc is estimated to welcome more than 2 million visitors, including more than 500,000 international visitors, mainly from Korea, China, India, Taiwan...

Phu Quoc tourism businesses predict that the number of tourists will continue to increase in the coming time. The locality always encourages tourism businesses to continuously improve the quality of tourism products and have an open and friendly attitude to serve tourists.

CHI CONG

Source: https://tuoitre.vn/nhan-vien-san-bay-phu-quoc-xe-the-len-may-bay-cua-du-khach-dai-loan-20250515164938873.htm