Accurate Identity Authentication with AI

Electronic identity verification solutions (eKYC) are becoming more convenient and secure today when applying advanced technologies such as artificial intelligence (AI), big data, blockchain... to increase the power of data processing, especially against counterfeiting and identity theft.

Prevent identity theft

Recently, when installing the VNeID application for electronic identification of citizens, the application scans the real face image along with the identity document. This "deep" authentication process is to ensure the function of VNeID with the value of replacing traditional identity documents in transactions.

When entering an office or facility, visitors or employees only need to stand in front of the camera for the facial recognition process to authenticate from the database. Human resource management using eKYC is more rigorous and accurate than swiping cards. Video call verification has really helped financial institutions prevent some forms of identity theft that can bypass the eKYC process, such as Deepfake and Spoofing. This form also helps to conduct remote authentication, via internet connection. However, in the early stages, video call verification is still mainly based on manual labor, requiring direct employee participation.

Banking is one of the first sectors to successfully apply eKYC authentication in electronic transactions, bringing benefits and convenience to both parties, ensuring greater safety in operations and quick and convenient service for customers. By the end of 2022, 40 banks in Vietnam have officially implemented the eKYC payment account opening process with more than 11.9 million active accounts. Currently, customers can open a bank account completely online remotely. With the eKYC video call form, the bank will identify and authenticate customer personal information 100% online through a video call. Even online withdrawals and money transfers are authenticated through eKYC video calls and after verifying identification documents and checking the authenticity of the image, the staff will assist customers in completing their requests.

Vietnam Posts and Telecommunications Group (VNPT) has developed the VNPT eKYC electronic identification solution for application in digital transformation of the economy in Vietnam. For the public sector, eKYC can be applied to improve administrative procedures, reduce waiting time, increase service quality in government activities and public services; as well as in healthcare, insurance, education, etc. As for economic sectors, mainly focusing on banking, fintech, insurance, tourism, eKYC helps authenticate customers, enhance identification, expand service scope through solutions and support means such as financial applications, internet banking, mobile applications, self-service kiosks, etc.

The eKYC authentication system is used by the agency to manage personnel entering and leaving the office. Photo: Viettel AI

Vietnam has mastered the technology

Vietnam is in the process of accelerating the implementation of a comprehensive national digital transformation towards building a digital government, digital economy and digital society. Transactions and administrative procedures must be carried out entirely on an online digital platform.

In mid-March, the Ho Chi Minh City People's Committee issued a Plan to implement the program "Digital Transformation of Ho Chi Minh City" and the project "Building Ho Chi Minh City into a smart city" by 2024, including the goal of 100% of administrative procedures meeting the requirements for providing full-process online public services provided on the city's administrative procedure settlement information system, connecting to the National Public Service Portal. Vietnam has strengths in exploiting AI, so currently almost all eKYC solutions, especially from large technology companies, are applying AI. FPT AI eKYC of FPT with an identification time of only a few seconds helps save time, costs, maximize resources and minimize errors, meeting high requirements for operations and security.

With the support of advanced technology, organizations do not need to use employees for some tasks. For example, ACB Bank's ACB lite automatic banking model serves 24/7, customers can perform transactions such as depositing, withdrawing money, opening payment accounts, and quickly issuing Visa Debit cards at any time completely digitally. Based on cooperation with TrueID, a "Make-in-Vietnam" eKYC solution built by VNG Company, ACB Bank has applied the eKYC Video Call Face Identity feature, allowing customers to increase the transaction limit to 500 million VND each time after performing identity authentication via video call. Meanwhile, with eKYC based on identity documents, customers can only open cards with a maximum transaction limit of 100 million VND/day.

The application of new generation eKYC has many advantages due to the existing legal corridor, the technology has been mastered by Vietnamese people with a series of eKYC applications of large corporations and companies such as VNPT, Viettel, FPT, CMC, VNG...

National population database is the foundation

In particular, since February 2021, Vietnam has operated the National Population Database System and since December 19, 2022, information has been shared to the National Population Database System in many fields. Along with that is the implementation of electronic identification of citizens, which by mid-2023 has granted identification accounts to more than 44 million citizens nationwide. This is the platform that, when connected, eKYC solutions aim to increase safety and accuracy.

Source: https://nld.com.vn/xac-thuc-chinh-xac-danh-tinh-bang-ai-196240326202845779.htm