Travel Insurance: ePass vehicle owner protection solution on every journey

In particular, the integration of digital financial solutions and digital insurance brings convenience, contributing to creating seamless and proactive service experiences for people in all daily needs.

Pioneering in that trend, Viettel Money - a digital financial application of Viettel Group - launched "Travel Insurance" exclusively for ePass users. This is the first automatic insurance product in Vietnam that applies high-speed data processing infrastructure and initiates contracts in seconds when the vehicle passes the station, helping customers to be protected from the first moment they roll through the station.

The product is the result of cooperation between Viettel Digital Services Corporation (the developer of Viettel Money application) and VietinBank Insurance Company (VBI), helping to protect drivers and passengers from traffic accident risks during the insurance period.

“Travel insurance” was developed by Viettel Money team and pioneering partners based on customer needs research with flexible integration capabilities.

Currently, “Travel Insurance” is directly integrated into the “Vehicles passing through ePass stations” service on the Viettel Money digital financial application. This is considered a digital insurance solution that helps meet the protection needs of users when traveling long distances, with small costs and only arising at the right time when protection is needed.

With just one step of registering for the "automatic insurance" service in the "Vehicles passing through ePass stations" section on the Viettel Money application, each time the vehicle passes through a BOT station using the non-stop toll collection method, the system will automatically issue an insurance contract.

Accordingly, the benefit value of "Travel Insurance" is up to 1 billion VND with only 3,000 VND/registration. Insurance support within the risk range includes Death, Total Permanent Injury due to traffic accidents. Maximum insurance benefit value/person: 200,000,000 VND; maximum/vehicle: 1,000,000,000 VND.

Customers can also turn on/off the protection mode at any time if they no longer need to use it. At the same time, the system only creates 01 insurance contract within 24 hours, even when the vehicle moves through many toll stations, helping users to have complete control over benefits and costs.

In particular, from August 4 to November 30, 2025, customers who register for automatic protection in the "ePass non-stop toll payment" section on the Viettel Money application will receive the first insurance contract for free, making the product trial experience easier and more secure than ever.

From October 1, 2025, according to Decree 119/2024/ND-CP, vehicles are required to convert from toll collection accounts to identified traffic accounts, and at the same time link with a standard non-cash payment method.

Viettel Money is one of the first methods integrated by ePass to fulfill this requirement. Thanks to the ability to process transactions under 200 milliseconds, Viettel Money ensures that each payment through the station is quick and secure.

The launch of the “Travel Insurance” feature demonstrates Viettel Money’s efforts to enhance the ePass customer experience. At the same time, this product is also a pioneering achievement of the platform in developing products that meet the practical needs of customers, keeping up with the digital transformation of transportation.

Ha An

Source: https://vtcnews.vn/bao-hiem-chuyen-di-giai-phap-bao-ve-chu-phuong-tien-epass-tren-moi-hanh-trinh-ar967448.html