April 30th Holiday: MobiFone is ready to ensure communication across the country

(Chinhphu.vn) - In order to ensure communication security and service quality during the April 30 - May 1 holiday, MobiFone has proactively deployed synchronous technical solutions, enhanced network capacity nationwide, and is ready to meet the increased connection needs of people and tourists.

During the long holiday period of April 30th - May 1st, MobiFone implemented a comprehensive range of technical and service solutions to ensure network security and maintain uninterrupted telecommunications infrastructure.

During the long holiday period of April 30th - May 1st, MobiFone implemented a comprehensive range of technical and service solutions to ensure network security, maintain uninterrupted telecommunications infrastructure, and be ready to meet the increased demand of people nationwide.

With a proactive and decisive approach, MobiFone has activated a nationwide network protection plan, especially in the key southern region – where many national-level commemorative events are taking place.

As early as mid-April, the network operator finalized plans to strengthen its operational and emergency response teams, and implemented a scientific and efficient shift scheduling system. All equipment on the MobiFone network has been inspected to ensure high redundancy configurations to prevent network failures, and network capacity and domestic and international transmission routes are ready to meet the increased customer demand compared to normal days.

Simultaneously, technical expertise from strategic partners has been mobilized to coordinate and establish remote communication channels to provide rapid support when needed. During holidays, MobiFone will deploy sufficient staff to handle and support customers, and the MobiFone hotline 18001090 will always be ready to answer and assist customers promptly anytime, anywhere.

In response to the high demands for data security during peak periods, network operators have strengthened their information security monitoring teams and reviewed all equipment, transmission systems, and fiber optic cables. Emergency response and incident handling plans have been standardized, ensuring that all communication channels are ready for close coordination.

MobiFone provides mobile broadcasting services at 38 locations (including 2 mobile vehicles + 36 mobile towers/modules) in key areas such as parades, fireworks displays, and festival areas…

Specifically, MobiFone has implemented congestion mitigation measures in 33 areas of Ho Chi Minh City. This includes deploying mobile broadcasting at 38 locations (2 mobile vehicles + 36 mobile towers/modules) in key areas such as parades, fireworks displays, and festival areas. Simultaneously, 77 5G base stations have been deployed to provide the best possible experience for customers, ensuring no incidents occur. In neighboring provinces, congestion mitigation efforts have also been actively intensified and completed 100% by April 25th.

Since 2023, MobiFone has applied machine learning and artificial intelligence (AI) technology to optimize, monitor, and operate its network. As a result, devices throughout the system operate within safe limits, providing early warnings, rapid response, and minimizing service disruption risks. This is one of the concrete steps in MobiFone's comprehensive digital transformation strategy, aiming to gradually become a leading provider of digital infrastructure and services, offering customers the most modern, convenient, and secure connectivity experiences.

MobiFone recognizes that ensuring network continuity is not only a technical task, but also a commitment to its customers and partners.

In parallel, MobiFone also implemented many practical promotional programs, most notably the VN50 package to commemorate the 50th anniversary of the reunification of the country.

Specifically, from April 15th to May 31st, 2025, MobiFone is launching a new VN50 package for only 50,000 VND, offering a complete 5-day experience. By subscribing to this package, users get 50GB of high-speed data for unlimited internet browsing, free on-net calls under 10 minutes (up to 500 minutes), and 5 minutes of off-net calls per day, ensuring seamless connectivity. Simply text VN50 to 9199 to enjoy ample data for work, study, and entertainment while saving on communication costs.

During this important national holiday, MobiFone recognizes that ensuring uninterrupted network connectivity is not only a technical task but also a commitment to its customers and partners. On its journey to becoming a leading technology corporation, MobiFone continuously optimizes its network, expands coverage, and improves service quality to best meet the ever-increasing connectivity needs of customers nationwide.

Minh Ngoc

Source: https://baochinhphu.vn/dai-le-30-4-mobifone-san-sang-bao-dam-lien-lac-tren-moi-mien-to-quoc-102250427091855744.htm