Improve the quality of tourism services to attract visitors

(Baoquangngai.vn)- Quang Ngai is entering the peak tourist season, especially the upcoming April 30 and May 1 holidays with many diverse and rich activities and services. Improving the quality of services at accommodation facilities, tourist areas and spots is a top priority to help visitors have interesting and safe experiences.

Watch video Improving the quality of tourism services in Ly Son district:

Muong Thanh Holiday Ly Son Hotel is located in a prime location in the center of Ly Son district; with 92 rooms, accommodating nearly 200 guests/day. The hotel is designed and equipped with modern, convenient facilities, meeting 4-star standards, and is the largest in the island district.

On the upcoming April 30 and May 1 holidays, the hotel's rooms have been fully booked. To improve the quality of customer service, the hotel has organized professional training for its staff; ensuring that equipment is repaired, maintained, and replaced promptly. Food hygiene and safety is always a top priority, imported daily, ensuring freshness.

Tourists check in at Muong Thanh Holiday Ly Son Hotel.

In addition, fire prevention and fighting (PCCC) work at the hotel is always paid attention to and focused on. The hotel is fully equipped with modern, convenient, high-warning standard fire fighting equipment, such as: smoke detectors, heat sensors, fire alarms, fire sirens; fire fighting equipment installed on floors, corridors, automatic fire sprinkler systems and escape systems in accordance with regulations...

Ms. Le Thi Hai - Head of Sales Department, Muong Thanh Holiday Ly Son Hotel said that, in parallel with ensuring the most convenient and thoughtful facilities for guests, the hotel focuses on and considers the work of ensuring safety and security for visitors as the top factor. The hotel regularly coordinates actively with functional agencies to train officers and employees on the use of on-site fire prevention and fighting equipment; develops fire prevention and fighting plans and solutions, equips fire fighting equipment, and effectively implements the "4 on-site" motto.

Ly Son is a tourist attraction of Quang Ngai .

Hung Thinh Hotel (Ly Son) is one of the accommodation establishments with a large number of guests, with a room occupancy rate of over 90%. Ms. Nguyen Thi Nga - Owner of Hung Thinh Hotel said that in order to better serve the number of guests using accommodation services during the peak tourist season, the hotel has reviewed all facilities, repaired and upgraded rooms. In addition, the hotel also coordinated with functional units to re-check the security and fire prevention systems, in order to bring visitors the most comfortable feeling.

Ly Son district is a key area for tourism development in Quang Ngai, with over 100 accommodation establishments and many homestays, attracting tens of thousands of domestic and international tourists to visit and relax each year. Ensuring the safety of tourists when using services is a top priority at accommodation establishments on the island district.

Checking fire prevention and fighting safety at Muong Thanh Holiday Ly Son Hotel.

Lieutenant Colonel Le Van Dieu - Deputy Head of Ly Son Police Station said that we regularly conduct periodic and surprise inspections of accommodation establishments in the areas of accommodation management, security and order, fire safety, etc. to ensure the safety of tourists.

The peak tourist season in Quang Ngai coincides with the hot weather period. Ensuring fire safety at accommodation establishments will limit many potential risks of unfortunate accidents. Therefore, the authorities remind accommodation establishment owners and residents to regularly check and review lighting and household electricity systems to have a repair plan, ensuring fire safety; contributing to the absolute protection of the lives and property of residents and visitors.

Accommodation establishments actively improve service quality to attract guests during the peak tourist season.

To prepare safe conditions to welcome visitors to the upcoming holiday, Suoi Chi Eco-tourism Area (Nghia Hanh) always focuses on selecting foods with clear origins, ensuring fresh food sources and food hygiene and safety. The unit has arranged 2 security guards to regularly patrol the bathing areas to guide visitors to comply with safety regulations when playing here. In addition, the tourist area also implements many measures to ensure the safety of visitors when participating in adventure sports.

“The safety of tourists is paramount. We always pay attention to strictly following safety regulations according to the instructions of the authorities. Entering the peak season, the tourist area has increased staff to ensure the most attentive service for tourists, contributing to bringing tourists a complete and meaningful vacation,” said Director of Suoi Chi Eco-Tourism Area Nguyen Huu Hoa.

There are nearly 400 accommodation establishments in the province, with nearly 5,000 rooms. In 2024, Quang Ngai attracted over 1.4 million visitors, earning over VND1,434 billion in revenue. In the first quarter of 2025 alone, the total number of tourists visiting the province reached 440,000, with revenue reaching VND436 billion, an increase of 40% over the same period last year.

Visitors come to visit and experience Suoi Chi Eco-tourism Area (Nghia Hanh).

In order to ensure security, order and safety for tourists during the peak tourist season, the Department of Culture, Sports and Tourism has requested accommodation establishments and tourism businesses in the area to strengthen inspections and thorough reviews of all aspects, and actively improve the quality of tourism services. Water entertainment areas and spots must arrange for additional lifeguards to guide tourists' activities, ensuring timely rescue when risks occur.

Rescue workers at tourist areas and spots must be trained in skills and equipment. In addition, environmental sanitation and public posting of service prices must be strictly implemented according to regulations. Ensuring safety at accommodation establishments will help build a safe and friendly image of Quang Ngai tourism.

K.NGAN - T.PHUONG

Source: https://baoquangngai.vn/van-hoa/202504/nang-cao-chat-luong-dich-vu-du-lich-de-thu-hut-khach-c7a39b7/