Shopee charges an additional infrastructure fee of 3,000 VND per order, leaving sellers worried.

Shopee has just announced that it will apply an infrastructure fee of 3,000 VND per order to all orders created from July 1st.

Shopee announces a 3,000 VND infrastructure fee per order starting July 1st.

This fee will be deducted directly from each order before the sales proceeds are transferred to the seller's Shopee account balance.

Explaining the additional infrastructure fee, Shopee stated that it is a service fee collected to provide, maintain, and develop the technical infrastructure that supports e-commerce transactions on its platform.

According to Shopee, this policy applies to orders including those that have been successfully delivered (those listed under "delivered") or orders for which a return/refund request has been accepted by the seller/Shopee with an "immediate refund" (excluding the reason of not receiving the goods).

Following Shopee's unexpected announcement, many sellers on the e-commerce platform expressed concern that their profits would decrease, or even that they might incur losses.

Mr. Nguyen Nam (Hoan Kiem District, Hanoi ) - a seller on Shopee, said: "Normally, we already bear a 15% platform fee, pay 1.5% personal income tax, plus the PiShip package fee of 1,650 VND/order, and now there's an additional infrastructure fee of 3,000 VND/order. How can we possibly do business anymore? I think the only way to avoid losses is to increase product prices. But that would make it difficult to compete and easily lead to losing customers. Currently, I sell an average of 1,700 orders per month. If I add these fees, I'll lose an extra 5-6 million VND per month."

Ms. Mai Lan (Hai Ba Trung district, Hanoi), who specializes in selling consumer goods, also believes that Shopee's new regulations will have the strongest impact on small orders, for example, those under 10,000 VND. "The additional infrastructure fee will wipe out all the profit on these orders. For every few thousand dong sold, we lose 3,000 dong," Ms. Lan lamented.

Ms. Lan also stated that recently Shopee has been continuously adding fees or introducing new regulations that strongly impact sellers. Following the news about having to pay additional infrastructure fees, Ms. Lan is considering closing her business and stopping selling on the platform for fear of losses.

Meanwhile, Mr. Minh Long (Tay Ho district) is planning to remove low-value products under 10,000 VND from his store, or sell these products in combos to reduce the fees he has to pay.

TH (according to VTC News)

Source: https://baohaiduong.vn/shopee-thu-them-phi-ha-tang-3-000-dong-1-don-nguoi-ban-lo-meo-mat-413929.html