Shopee charges additional infrastructure fee of 3,000 VND per order, sellers are worried

Shopee has just announced that it will apply an infrastructure fee of 3,000 VND per order, on all orders created from July 1.

Shopee announced to collect infrastructure fee of 3,000 VND/order from July 1

This fee will be deducted directly from each order before the sales proceeds are transferred to the seller's Shopee account balance.

Explaining the additional infrastructure fee, Shopee said that this is a form of service fee collected for the purpose of providing, maintaining and developing technical infrastructure to serve e-commerce transactions on this platform.

According to Shopee, this policy is applied to orders including successfully delivered orders (orders in the "delivered" section) or orders with return/refund requests accepted by the seller/Shopee for "immediate refund" (except for the reason of not receiving the goods).

Before Shopee's sudden announcement, many sellers on this e-commerce platform expressed concern that profits would decrease, and they could even suffer losses.

Mr. Nguyen Nam (Hoan Kiem district, Hanoi ) - a seller on Shopee said: "Normally, we have to pay 15% floor fee, 1.5% personal income tax, then add PiShip package 1,650 VND/order, now there is also an additional infrastructure fee of 3,000 VND/order, how can we do business anymore. Probably the only way is to increase product prices to avoid losses. But like that, it is difficult to compete, easy to lose customers. Currently, on average, I sell 1,700 orders per month, if I add this fee, I will have to spend an additional 5 - 6 million VND per month."

Ms. Mai Lan (Hai Ba Trung District - Hanoi), who specializes in selling consumer goods, also believes that Shopee's new regulations will have the strongest impact on orders with small values, such as under 10,000 VND. "The additional infrastructure fee makes these orders lose all profit. If you sell a few thousand, you will lose 3,000 VND," Ms. Lan complained.

Ms. Lan also said that recently Shopee has continuously collected additional fees or had new regulations that have had a strong impact on sellers. After the news of having to pay additional infrastructure fees, Ms. Lan is considering closing down and stopping selling on this platform for fear of losing money.

Meanwhile, Mr. Minh Long (Tay Ho district) is planning to remove products with small value under 10,000 VND from the store, or use the method of selling these products in combos to limit the amount of fees to be paid.

TH (according to VTC News)

Source: https://baohaiduong.vn/shopee-thu-them-phi-ha-tang-3-000-dong-1-don-nguoi-ban-lo-meo-mat-413929.html