Ho Chi Minh City: Cho Quan Ward applies AI to handle administrative procedures

Cho Quan Ward People's Committee has applied artificial intelligence (AI) to help people carry out administrative procedures more quickly, transparently and conveniently.

Leaders of Cho Quan Ward People's Committee and GTel representatives pressed the button to officially operate AI application devices in the ward.

Since mid-October, 25 community digital technology teams in Cho Quan Ward (Ho Chi Minh City) have launched a campaign to "go to every alley, knock on every door" to guide people in using public services. At the same time, they have popularized digital skills, guided people in installing and using applications for administrative procedures, e-health, digital learning and online public services. Along with that, departments, branches, organizations, neighborhoods, etc. have also responded and implemented digital solutions in their daily work.

That is the effect and practical action from the event of the People's Committee of Cho Quan Ward and the Digital Transformation Service Center - GTel CDS Branch (under the Global Telecommunications Technology Corporation - GTel) signing a plan to coordinate the implementation of information technology applications and digital transformation into socio -economic life in the ward in the period of 2025-2030. This cooperation aims to promote the application of digital solutions to better serve people; at the same time, forming a data connection platform, supporting state management work at the local level.

Leaders of Cho Quan Ward People's Committee and Digital Transformation Service Center - GTel CDS Branch signed a plan to coordinate the implementation of information technology application and digital transformation.

Specifically, in this cooperation program, GTel and the Ward People's Committee have officially put into operation two devices "Smart AI Kiosk" and "Full-service Public Service Station". These technology products have been integrated with artificial intelligence (AI); helping people carry out administrative procedures more quickly, transparently and conveniently.

In addition, GTel will support Cho Quan ward in building the GIOC Smart Monitoring and Operation Center and the Cho Quan ward electronic information page. The Smart Monitoring and Operation Center will provide real-time online monitoring and operation interfaces (real-time dashboard) of indicators and charts in the fields of health, education , economy, culture, society, public administration, etc. These important indicators will be updated regularly and continuously; helping the monitoring and operation of ward leaders to be convenient, scientific and quick through screens and smartphones.

Comrade Nguyen Vo Xuan Ky, Deputy Secretary of the Party Committee, Chairman of the People's Committee of Cho Quan Ward, said: The Party Committee and the People's Committee of the ward determined that digital transformation is not only an inevitable trend, but also a key solution to improve management efficiency, improve the quality of service to the people; contributing to building a civilized, modern and humane Cho Quan Ward. Therefore, the ward organizes events on digital transformation and signs cooperation agreements with GTel to promote the progress of implementing tasks and effectively implementing the City's Digital Transformation Program to 2025, with a vision to 2030; spreading the spirit of innovation and creativity in the spirit of Resolution No. 57-NQ/TW of the Politburo on breakthroughs in science and technology development, innovation and national digital transformation. In addition, strengthening coordination between the People's Committee of the ward and enterprises in digital transformation; Ensure connection and synchronization between programs and digital platforms implemented by the city locally.

People of Cho Quan ward are instructed on how to use the full-service public service station at the ward's Public Administration Service Center.

Vice Chairman of the People's Committee of Cho Quan Ward Phan Ngoc Phat added: The signing of the cooperation agreement with GTel affirms the determination of the Party Committee and the People's Committee of the ward in digital transformation; demonstrating the determination to build digital government, digital economy and digital society associated with people's lives, taking people as the center, taking businesses as the driving force and technology as a tool to serve the comprehensive development of local socio-economic life.

The ward leaders identified digital transformation as a key solution, a breakthrough method to modernize the way the apparatus operates. Therefore, the ward strives to create conditions for people, cadres, civil servants and public employees to access and effectively use digital tools, especially technology platforms serving public administration, contributing to improving the digital transformation index of Cho Quan ward. At the same time, promote propaganda work, raise awareness and encourage people to participate in digital transformation activities, experience digital solutions and platforms serving socio-economic life...

HOANG LIEM

Source: https://nhandan.vn/thanh-pho-ho-chi-minh-phuong-cho-quan-ung-dung-ai-vao-giai-quyet-thu-tuc-hanh-chinh-post920003.html