Outstanding growth in both scale and efficiency
In the first 9 months of the year, VietinBank continued to implement synchronous solutions, increasing scale combined with improving cost efficiency, strictly controlling asset quality, etc., thereby achieving impressive business results, safe and sustainable growth.
Accordingly, VietinBank's total assets reached VND 2,762 trillion, an increase of 15.8% compared to the end of 2024.
Outstanding loans reached VND 1,991 trillion, up 15.6% compared to the end of 2024; growth in all corporate and retail customer segments, focusing on essential production and business activities, trade and services, import and export, consumer loans...
The bad debt/loan balance ratio is controlled at 1.09%, down from the end of the second quarter and the end of 2024. The bad debt coverage ratio is at 176.5%, continuing to strengthen VietinBank's financial reserve buffer.
Customer deposits reached VND 1,776 trillion, up 10.5% compared to the end of 2024. Of which, CASA capital reached VND 445,800 billion, up 11.7% compared to the end of 2024. The proportion of CASA/total mobilized capital reached 25.1% (up 0.3 percentage points compared to the end of 2024).
VietinBank continues to improve efficiency and optimize operating costs, promote digital transformation and key projects of the bank such as improving service quality/human resource quality; prioritizing business promotion activities... CIR ratio is at 27.2%, equivalent to the end of 2024.
In terms of efficiency, VietinBank's debt recovery and risk settlement reached VND 6,800 billion, up 12.9% over the same period in 2024. Total operating income reached VND 63,900 billion, up 5.4% over the same period in 2024.
Net profit from business activities before credit risk provision expenses in the first 9 months of the year reached VND 46,500 billion, up 4.1% over the same period in 2024. Accumulated credit risk provision expenses in the first 9 months of the year were VND 16,900 billion, down 32.6% over the same period in 2024. Pre-tax profit reached VND 29,500 billion, up 51.4% over the same period in 2024.
Liquidity ratios are controlled at safe levels, complying with regulations of the State Bank.

Board member Pham Thi Thanh Hoai (middle) chaired the conference to update VietinBank's third quarter business results (Photo: VietinBank).
Continue to vigorously implement comprehensive digital transformation
In addition to business results, VietinBank continues to vigorously implement digital transformation activities. At the end of the third quarter, 45 initiatives (business & platform) were launched, of which 17 initiatives/features went live in the third quarter, focusing on service digitalization, technology application, improving experience and operational efficiency such as Online home loan journey, eKYC for corporate customers, Merchant platform, SWIFT, cross-selling products.
With these solutions, customers can quickly and easily experience VietinBank's digital products and services on a modern, safe and flexible technology platform.

In addition to business initiatives, VietinBank also focuses on fundamental initiatives in information technology, infrastructure investment, data, operations, and risk management to enhance technological strength, improve data capacity, increase safety, security, and modernize information technology infrastructure.
The Bank continues to focus on training and improving the quality of human resources to serve VietinBank's digital transformation.
With the above results, VietinBank aims to increase business efficiency, optimize operating costs, improve customer experience, diversify income sources, and create sustainable and distinct competitive advantages in the market.
Source: https://dantri.com.vn/kinh-doanh/vietinbank-9-thang-dau-nam-2025-duy-tri-tang-truong-vuot-troi-20251117174701286.htm






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