Digital Literacy: Bringing Digital Technology to Every Citizen

The digital transformation revolution is spreading strongly across the country, but there are still many people, especially in remote areas, the elderly, and poor workers who cannot keep up.

In that context, the 100-day peak movement "Digital Literacy for All" was launched with the goal of popularizing digital knowledge to all classes of people, in order to shorten the digital gap, open up equal opportunities in accessing technology, so that no one is left behind.

As soon as Dak Lak province launched the “Digital Literacy for All” movement (July 15 - October 25), the implementation atmosphere quickly spread from the province to villages, hamlets, and neighborhoods. The movement did not stop at slogans but went into concrete actions: Universalizing digital skills for all classes, especially the technologically disadvantaged groups.

Accordingly, the entire political system is mobilized, from the government, associations, telecommunications enterprises to grassroots volunteers. The key goal is to equip people with basic digital skills so that they can exploit and benefit from the results of digital transformation and innovation.

Ea Kao Ward's community digital technology team guides people on how to use online public services at Ea Tam market. Photo: The Hung

In Ea Kao Ward, the Ward People's Committee has developed a clear action plan, established 3 working groups and assigned specific responsibilities to each force. In particular, the locality has completed 25 community digital technology groups, coordinated with the Ward Vietnam Fatherland Front Committee and mass organizations to directly guide people, from using online public services to accessing digital utilities in daily life.

In the mountainous commune of Xuan Lanh, the movement was launched vigorously. The local government determined that the pioneering force must be cadres, civil servants, and public employees who understand digital transformation first so that they can convey it to the people. “We consider 13 community digital technology groups as the core force in these 100 peak days. The goal is not only to popularize the use of smartphones, but also to help them form digital thinking and digital habits to live proactively in the digital environment,” emphasized Chairman of the People's Committee of Xuan Lanh Commune Huynh Anh Tuan.

The motto of the volunteer teams is “bringing technology to the people”. In markets, villages, hamlets, and stalls, the image of youth union members carrying phones enthusiastically instructing traders on how to install applications, scan QR codes, look up procedures, etc. is becoming familiar.

Ms. Le Thi Cam Huong, Vice President of the Vietnam Fatherland Front Committee of Dong Xuan Commune, said that we have determined that young people must be the leading force in the journey of bringing digital technology to the people. The commune's Youth Union has established a Youth Volunteer Team to support the two-level government operation model and provide online public services at the grassroots level. Along with that, the Digital Literacy Team was established as an "extended arm" of the government, directly accompanying people in remote areas to access technology. Not only providing simple technical instructions, these teams also play a role in spreading digital transformation thinking, gradually forming the habit of applying technology to daily life. This is how we narrow the digital gap not through theory, but through concrete actions, hands-on demonstration.

Dong Hoa ward youth union members guide people to use digital applications on their phones. Photo: Tuyet Huong

Meanwhile, in Pong Drang commune, a “digital class” was deployed right at the Commune Public Administration Service Center. When people came to do administrative procedures, officers and volunteers guided them step by step, from how to connect to wifi, register for a VNeID electronic identification account, submit online applications to scanning QR codes for payment. After more than a month of implementation, the commune has supported more than 500 people to access the digital platform, most of whom are the elderly and ethnic minorities.

Mr. Y Djren Nie, in residential group 1 (Pong Drang commune)   said: "I thought that when I went to the commune, I had to write an application and sign it. I didn't expect that now I can do all the procedures on the phone. I was also guided by the commune officials. Recognize fake messages and avoid being scammed again.

The “Digital Literacy for the People” movement does not aim at dry numbers such as how many times an application is installed or how many online profiles are registered, but focuses on changing digital thinking, which is difficult but necessary. Ms. Ngo Thi Lam, a member of the digital technology group of Lanh Van village (Xuan Lanh commune), said: “Digital transformation is not something far away, but very close, such as buying goods, paying money, calling for medical examination, etc., can all be done over the phone. After the training, I was instructed on how to speak and do things so that people can easily understand. During the training process, we guided people to operate directly on their phones so that they can gradually get used to it.”

According to the Department of Science and Technology of Dak Lak province, the “Digital Literacy for All” movement identifies five basic digital skills that need to be widely disseminated, including: Using online public services; online shopping; cashless payment; self-protection in cyberspace; and application of digital platforms in public administration. These are essential skills for people to live more safely, conveniently and proactively in the digital age.

The “Digital Literacy for All” movement will not stop after 100 peak days. This is just the starting point for a long-term process, in which people are not only learners but also creators, recipients and spreaders of digital transformation values in daily life.

Mr. Bui Thanh Toan, Director of the Department of Science and Technology of Dak Lak province affirmed: “The most important goal of the movement is not in the numbers, but in changing awareness and forming digital habits in the community. We determine that this is not a temporary campaign, but a long journey, requiring the persistent companionship of the entire political system and the proactive participation of the people.”

Source: https://baodaklak.vn/thoi-su/chuyen-doi-so/202508/binh-dan-hoc-vu-so-dua-cong-nghe-so-den-tung-nguoi-dan-bbb0558/