Towards comprehensive online public services in the field of legal aid

According to Mr. Le Ve Quoc, Director of the Department of Dissemination, Legal Education and Legal Aid, Ministry of Justice, in the trend of administrative reform, the field of legal aid is not outside the digitalization flow.

A legal aid session for people in Ho Chi Minh City.

In recent times, the Department of Dissemination, Legal Education and Legal Aid has closely coordinated with relevant units to simplify administrative procedures and promote the provision of online public services regardless of administrative boundaries. Up to now, 12 administrative procedures in the field of legal aid have been made public on the National Public Service Portal. Specifically, procedures for requesting legal aid; procedures for changing legal aid providers; procedures for handling complaints; procedures for granting and re-granting collaborator cards; procedures for selecting and signing contracts with lawyers or law practice organizations; registering to participate in and terminating participation in legal aid, etc.

According to Mr. Le Ve Quoc, in the coming time, the Department of Legal Dissemination, Education and Legal Aid will carry out all procedures online, meaning that people can submit documents, monitor processing and receive results entirely online, without having to go directly to administrative agencies, creating the most convenience for people.

However, to achieve this, there needs to be a synchronous technical infrastructure, ensuring interconnection between agencies and organizations and, importantly, the participation of the entire political system.

Source: https://cand.com.vn/doi-song/huong-toi-dich-vu-cong-truc-tuyen-toan-trinh-trong-linh-vuc-tro-giup-phap-ly-i785831/