SAWACO launched a unified customer care hotline 1900 999 997

In order to improve service quality and bring customers a quick and effective support experience, Saigon Water Corporation (SAWACO) has launched the Customer Care Call Center 1900 999 997 - a unified connection channel for the entire water supply system of Ho Chi Minh City.

Multi-functional switchboard 1900 999 997 – comprehensive connection channel with customers

Comprehensive customer connection channel

SAWACO Customer Care Call Center 1900 999 997 - Multi-function, comprehensive service SAWACO Customer Care Call Center 1900 999 997 is designed to comprehensively meet the needs of customers during the process of using water supply services:

Consulting and service usage instructions: Customers can contact us for detailed advice on water supply services, registration process, usage procedures, as well as convenient and transparent payment methods.

Answering questions and handling complaints: The hotline receives and answers questions and complaints from customers during the use of the service, ensuring all feedback is handled promptly and in accordance with regulations.

Receiving incident information: The switchboard receives information about incidents, broken pipes and other emergency situations, in order to promptly deploy remedial measures, minimizing the impact on the quality of water for production and daily life of customers.

Record feedback and suggestions: Receive feedback on products and service quality to continuously improve, bringing better and better experiences to customers.

When you need assistance, please contact Hotline 1900 999 997 and provide information about the ward, commune or water supply unit in the area. The hotline staff will receive, verify the information and forward the request to the responsible unit to ensure your request is processed quickly and promptly.

SAWACO affirms its commitment to professional and dedicated service, aiming for the best experience for the people.

Dedicated service - Elevating the experience

With the motto of taking customer satisfaction as a measure of operational efficiency, SAWACO always strives to modernize customer care processes, apply technology and improve service quality.

Through Call Center 1900 999 997 - one number, connecting the entire system, SAWACO affirms its professional, unified and dedicated service orientation, bringing convenience and the best experience to customers.

Ha An

Source: https://vtcnews.vn/sawaco-dua-vao-hoat-dong-tong-dai-cham-soc-khach-hang-thong-nhat-1900-999-997-ar984884.html