From 2025, banks will not be allowed to store customers' passwords.

Circular 50 stipulates new standards to improve service quality and protect customers' rights in banking transactions. Photo: Q.VIET

The State Bank has just issued Circular 50 regulating requirements to ensure safety and security for online banking services.

One of the new regulations mentioned in Circular 50 is that banks do not send SMS messages or emails to customers containing hyperlinks to access electronic news sites, except in cases where requested by customers.

This new regulation aims to prevent fraudsters from defrauding customers via SMS and emails. Requiring credit institutions not to send messages or emails containing links can help customers recognize fraudulent SMS messages.

Circular 50 also regulates digital banking application software, requiring that applications (apps) must not have the function of remembering customers' secret access passwords.

According to the State Bank, Circular 50 stipulates new standards, in line with the practical operations of digital banking services, improving service quality and protecting customer rights in the context of increasing cyber security threats.

Source: https://baoquangnam.vn/tu-nam-2025-ngan-hang-khong-duoc-luu-mat-khau-cua-khach-hang-3144852.html