VPBank opens Flagship Hanoi Branch: Comprehensive and classy financial space

Following the success of the first Flagship branch in Ho Chi Minh City, VPBank continues to bring a modern transaction model, integrating high technology to the capital - the economic, cultural and financial center of the country.

Since its early days in 1993 with a modest scale, VPBank has gradually developed into one of the leading private banks, serving millions of individual and corporate customers across the country. That journey is marked by a series of important milestones: pioneering digital banking applications, developing a comprehensive service ecosystem, strategic cooperation with international partners, and constantly innovating branch models to meet new experience trends.

The Hanoi Flagship Branch (located at 89 Lang Ha, Dong Da Ward) is the next step, crystallizing VPBank's experience, technology and creative spirit, bringing customers an integrated, modern and emotional financial center. This is not only a banking transaction point, but also a new symbol for the vision "For a Prosperous Vietnam" that VPBank has persistently pursued for the past 32 years.

A space that converges experiences and focuses on customers

With a total area of over 2,000 m2, VPBank Flagship Hanoi is arranged into many interconnected and seamless functional areas, helping customers have a seamless and convenient experience.

Right at the reception area, customers are quickly identified and routed, supported by an online appointment booking system. The consulting area is where customers' needs are fully met, from basic services such as opening accounts, savings deposits, consumer loans, to premium service packages such as asset management, long-term investment consulting. The application of artificial intelligence, data analysis and biometric authentication helps improve accuracy and shorten transaction times.

Seamless functional areas provide a seamless customer experience

Next is the experience area that provides information for customers to learn about, register for products, services, preferential privileges and participate in customer loyalty programs. While the traditional transaction area serves needs that need to be processed directly at the counter with paperless transactions, the 24/7 self-service area with a multi-function transaction machine system allows customers to deposit - withdraw money, transfer money, pay bills... and other self-service transactions at any time, without time limits. The "paperless" transaction form continues to show VPBank's efforts in the digital transformation journey, contributing to enhancing the experience and expressing the message "For a prosperous Vietnam" through environmental protection.

In addition to areas serving financial needs, VPBank also focuses on arranging spaces for customers to relax and enjoy tea and coffee such as Coffee Zone. The Digital Zone allows customers to proactively explore products, register for services and enjoy the latest promotions with just a few touches on convenient Tablet devices, helping customers experience the bank's digital ecosystem easily and flexibly. Exclusively for corporate customers, the conference room is equipped with modern online meeting technology, connecting with experts and prestigious speakers through VPBank's events.

A notable highlight is the exclusive area for Diamond customers located on the M floor. Here, customers can relax, check-in, and enjoy tea, coffee, cakes, seasonal fruits or drinks designed specifically for special VPBank customers.

Design with a spirit of prosperity, connecting the past, present and future

VPBank Flagship Hanoi is built with a modern design but still honors Vietnamese cultural identity.

The main highlight in the design of the Hanoi Flagship branch is the image of a seashell with the message “Shell of Community” which is also VPBank’s commitment: always accompanying, protecting and creating conditions for the community to develop sustainably. The seamless space connects each service touchpoint, encourages interaction and connection, making each branch a part of the community instead of just a place for financial transactions.

VPBank representative shared: “The Hanoi Flagship Branch is a clear demonstration of the bank’s commitment to bringing superior value to customers in terms of service quality, technology and experience, whether directly or through digital channels. This is an important step on the journey to realize the vision of becoming a pioneering universal bank, creating valuable solutions ‘For a Prosperous Vietnam’ that VPBank has steadfastly pursued for over three decades”.

Bringing together elements of outstanding efficiency, top quality, classy privileges and pioneering experiences, VPBank Flagship Hanoi is not only a bank branch, but also a symbol of a new standard of modern financial services in Vietnam.

During the birthday week from August 12 to August 15, 2025, all customers coming to transact at the Flagship Hanoi branch will receive a gift of gratitude from VPBank as a thank you to each customer who has always trusted and accompanied. The program will last until August 15 or until the number of gifts runs out. In addition, the branch space is also brightly decorated with fresh flowers and delicate decorative accents, bringing a fresh atmosphere to customers on these special days.

For more information, please contact hotline 1900 54 54 15 or visit website https://www.vpbank.com.vn/

Source: https://baodautu.vn/vpbank-khai-truong-chi-nhanh-flagship-ha-noi-khong-giant-tai-chinh-toan-dien-dang-cap-d357520.html