Vietnam Aviation Administration requests review of carry-on baggage inspection process

According to the Civil Aviation Authority of Vietnam, recently, some media have reported that the inspection of hand luggage at the check-in area and boarding gate of airlines and ground service units is unprofessional, causing inconvenience to passengers and affecting the image and service quality of the aviation industry.

The Civil Aviation Authority of Vietnam requires airlines and ground service units to quickly review the procedures for controlling carry-on baggage at check-in areas and boarding gates to avoid congestion and facilitate passengers; use standard baggage weighing equipment to ensure aesthetics.

At the same time, units need to increase propaganda about the airline's baggage transport regulations on electronic information pages, ticket offices and agent systems, as well as thoroughly educate passenger service staff about service attitude, ensuring professionalism and friendliness.

Currently, Vietnamese airlines use weighing equipment to check passengers' carry-on luggage right in front of the plane's exit. In the world , some airlines such as Ryanair, Wizz Air, ANA, JAL, AirAsia, Southwest Airlines, Delta Airlines... also strictly control cabin luggage to ensure safety, correct weight and maintain service standards on board.

According to the Civil Aviation Authority of Vietnam, carrying too much baggage can prolong the boarding and disembarking time of the plane. Every extra kilogram in the cabin affects the balance of the aircraft's weight, the amount of fuel, and the time it takes to close the door for on-time departure. Therefore, airlines need to tighten the carry-on baggage to ensure flight safety, reduce fuel costs, and keep the take-off time on time.

BICH QUYEN

Source: https://www.sggp.org.vn/cuc-hang-khong-viet-nam-yeu-cau-ra-soat-quy-trinh-kiem-tra-hanh-ly-xach-tay-post821887.html