Accordingly, in just the first four months of operating the two-level government model (from July 1 to October 28), the administrative system nationwide received and processed more than 14.5 million administrative procedure records, of which 83.4% (more than 12.1 million records) were done online.
This number increased by nearly 2.9 million records compared to the previous period, reflecting shortened processes and significantly improved service efficiency for people and businesses.

34/34 provincial administrative procedure settlement systems have been seamlessly connected to the National Public Service Portal, more than 140 institutional documents have been issued, marking a period of administrative reform with the strongest progress in many years.
After nearly four months of operation, the two-level local government model is not only stable in organization, but also affirms its real effectiveness in governance and operation.

Instructions for using online public services from AZ
In the first four months of implementation, the Government and the Prime Minister issued more than 140 regulatory and executive documents, creating a unified legal corridor for the new model.
In terms of digital transformation, the National Public Service Portal has seamlessly connected 34/34 provincial-level administrative procedure information systems, processing 14.5 million records in 4 months, of which 83% were processed online.
The overall public service rate reached 37%, a sharp increase compared to the previous quarter, marking a fundamental shift from paper administration to data administration.
Source: https://baovanhoa.vn/nhip-song-so/luong-nguoi-su-dung-dich-vu-cong-truc-tuyen-tang-danh-dau-buoc-chuyen-can-ban-tu-hanh-chinh-giay-sang-hanh-chinh-du-lieu-178612.html






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