Loc Phat Bank (LPBank) launches new website interface: Enhancing connectivity, optimizing experience

Loc Phat Bank (LPBank) launches new website interface.jpg

The new interface is user-friendly and modern.

With the goal of providing the best user experience, LPBank has designed a new website in a modern, youthful, and creative style. The website interface strongly reflects LPBank's brand identity with two main colors, yellow and brown, representing a dynamic, friendly bank that always strives to bring the greatest benefits to customers, shareholders, employees, and the community.

From its previous version with a single-page interface, the new LPBank website has been upgraded to an "all-in-one" interface – gathering all necessary information on a single page and displaying it in a sequential manner. This allows customers to easily scroll up and down to find content, saving time and aligning with the mobile device usage habits of the digital age.

Effective and convenient support features.

In its new website version, LPBank has integrated many useful calculation tools, acting as a reliable financial assistant accompanying customers anytime, anywhere. On the website, tools for converting exchange rates, calculating savings interest, or loan repayments are displayed visually and provide instant results, helping customers easily calculate, evaluate, and consider important financial decisions.

In addition to calculation tools, the LPBank website has upgraded its search tools, helping customers quickly and comprehensively access information. Customers can now check their savings accounts, view guarantee information, and discover the latest deposit interest rates and base interest rates on the new LPBank website. Furthermore, finding information about products or promotions is now much easier with the keyword search tool, which has been intelligently upgraded to display search history and suggest relevant keywords.

Optimizing the customer experience.

The new LPBank website offers a highly personalized experience with optimized display for each customer group. Individual customers, businesses, and investors all have separate landing pages, making it easy for them to find the necessary information. Product and service information, fee schedules, and forms are presented clearly and logically, making it convenient for customers to search and compare.

Simultaneously, LPBank has also strengthened the presence of its customer support portal on its official website. Beyond assisting with product consultations, the support portal also records all feedback on service quality and product suggestions. Customers can submit requests and track their processing status directly on the website, saving time and ensuring transparency in the resolution process.

Adopting the motto "customer-centric," LPBank has continuously invested in digital transformation and technological development, providing superior customer experiences. In 2024 alone, the bank achieved several significant technological milestones, notably becoming the fastest organization in Asia to deploy CoreBanking T24 and launching the Kondor Treasury system with the fastest deployment speed in the Asia- Pacific region. 2024 also marked a strong transformation of LPBank's digital banking application with a completely new interface, along with a series of groundbreaking features and products, enhancing its competitiveness in the market.

Entering 2025, LPBank continues to enhance the digital experience for its customers by upgrading its official website. As a crucial information channel and bridge between LPBank and its customers, the website has been improved with a completely new interface and many convenient features, helping customers easily access information and services quickly and conveniently.

For assistance, please contact our 24/7 Customer Service Hotline: *8668 / 024 62 668 668, visit our website: https://lpbank.com.vn/ or go to the nearest LPBank branch/transaction office.

K.Oanh