Loc Phat Bank (LPBank) launches new website interface: Enhancing connectivity, optimizing experience

Loc Phat Bank (LPBank) launches new website interface.jpg

New, friendly, modern interface

With the aim of bringing the best experience to users, LPBank has designed a new website in a modern, youthful and creative style. The website interface bears the LPBank brand mark with two main colors: yellow and brown, representing a dynamic, friendly bank, always striving to bring the highest benefits to customers, shareholders, employees and the community.

From the old version with a single display interface, the new LPBank website has been upgraded to an “all in one” interface – gathering all necessary information on one page and displaying it in a series of content. Thanks to that, customers only need to perform simple scrolling up and down to find and read content, saving time searching for information and suitable for the habit of using mobile devices in the digital age.

Effective and convenient support features

In the new website version, LPBank has integrated many useful calculation tools, acting as a reliable financial assistant accompanying customers anytime, anywhere. On the website, the exchange rate conversion tool, savings interest calculation or loan repayment calculation are displayed visually and return results immediately, helping customers easily calculate, evaluate, and consider important financial decisions.

In addition to the calculation tool, LPBank website has also upgraded search tools, helping customers to check information quickly and completely. Customers can now check savings books, view guarantee information, explore the latest deposit interest rates and base interest rates on the new version of LPBank website. In addition, finding information about products or promotions has also become easy with the keyword search tool, which has been upgraded to be smarter when it can display history and suggest suitable keywords.

Optimize customer experience

The new version of LPBank website offers a highly personalized experience with the ability to optimize display for each customer group. Individual customers, businesses and investors all have separate landing pages, helping them easily find the necessary information. Product information, services, fee schedules and forms are presented clearly and logically, making it convenient for customers to look up and compare.

At the same time, LPBank also increased the presence of the customer support portal on the official website. Not only accompanying the product consultation process, the support portal also records all feedback on service quality and product suggestions. Customers can submit requests and look up the status of request processing right on the website, helping to save time and ensure transparency in the resolution process.

With the motto "customer-centric", LPBank has continuously invested in digital transformation and technology development, bringing superior experiences to customers. In 2024 alone, the Bank has recorded many important technological achievements, typically becoming the fastest organization to deploy CoreBanking T24 in Asia and putting into operation the Kondor Treasury system with the fastest deployment speed in the Asia - Pacific region. 2024 also marks a strong transformation of LPBank's digital banking application with a completely new interface, along with a series of breakthrough features and products, enhancing competitiveness in the market.

Entering 2025, LPBank continues to enhance the digital experience for customers by upgrading its official website. As an important information channel and bridge between LPBank and customers, the website has been improved with a completely new interface and many convenient features, helping customers easily access information and services quickly and conveniently.

For support, please contact 24/7 Customer Service Center: *8668 / 024 62 668 668, visit website: https://lpbank.com.vn/ or go to the nearest LPBank Branch/Transaction Office.

K.Oanh