On July 19th, a flawed update from security firm CrowdStrike paralyzed a range of services globally, including banking, airlines, healthcare , and communications. Many businesses operating these critical services are CrowdStrike customers; therefore, even though it only affected about 1% of Windows devices, the incident had enormous consequences and is expected to take weeks to fix.

hf7wutbg.png
CrowdStrike CEO George Kurtz previously served as Chief Technology Officer at McAfee. Photo: Bloomberg.

CrowdStrike admitted its mistake and issued an apology that same day. All attention was focused on CrowdStrike CEO George Kurtz. According to tech analyst Anshel Sag, this wasn't the first time Kurtz had played a significant role in a major IT incident.