Regulations on electronic transactions in the field of social insurance and the National Database on Insurance

How to provide online public services in the field of social insurance.

Decree 164/2025/ND-CP clearly stipulates the method for implementing online public services in the field of social insurance. Accordingly, agencies, organizations, and individuals can implement online public services in the field of social insurance through the National Public Service Portal.

The Ministry of Finance 's administrative procedure information system connects, integrates, and shares data with the National Public Service Portal to provide and implement online public services in the field of social insurance.

Electronic transactions in the field of social insurance are conducted through electronically identified accounts.

The decree also states that agencies, organizations, and individuals submitting social insurance documents electronically can conduct electronic transactions 24 hours a day and 7 days a week.

Agencies, organizations, and individuals participating in electronic transactions in the field of social insurance access the National Public Service Portal, create electronic social insurance records online, and submit these records to the Ministry of Finance's Administrative Procedure Resolution Information System.

Within 0 hours of receiving the electronic social insurance application from the agency, organization, or individual, the Ministry of Finance will send an Receipt and Appointment for Processing form via email to the agency, organization, or individual participating in electronic transactions in the field of social insurance.

Electronic transactions in the social insurance sector are not dependent on administrative boundaries.

Decree 164/2025/ND-CP specifies the principles of electronic transactions in the field of social insurance. Accordingly, the implementation of electronic transactions in the field of social insurance is not dependent on administrative boundaries.

Electronic transactions in the social insurance sector are conducted based on the reuse of digitized information, data, and documents integrated on the National Public Service Portal, national databases, specialized databases, and electronic data management repositories of organizations and individuals. Agencies, organizations, and individuals conducting electronic transactions in the social insurance sector are not required to provide paper documents for information that is already available and integrated on the National Public Service Portal, national databases, specialized databases, and electronic data management repositories of organizations and individuals.

Conditions and methods for conducting electronic transactions in the field of social insurance.

Agencies, organizations, and individuals conducting electronic transactions in the field of social insurance must ensure the following conditions:

1. Have an electronic identification account in accordance with the law on electronic identification and authentication.

2. Possess a valid digital signature certificate issued by a digital signature certification service provider or other electronic signature as prescribed by law.

Adjust, reduce, and simplify social insurance procedures and documentation, shifting from paper-based transactions to electronic transactions.

According to Decree 164/2025/ND-CP, agencies, organizations, and individuals who have completed electronic transactions in the field of social insurance as stipulated in this Decree are not required to use other transaction methods and are recognized as having completed the corresponding social insurance procedures.

For social insurance records stipulated in the Social Insurance Law that have been digitized and stored in national and specialized databases, citizens and businesses are not required to provide them when carrying out administrative procedures related to social insurance.

The electronic social insurance book is integrated with the individual's electronic identity account.

Decree 164/2025/ND-CP stipulates that: Social insurance books are issued to each employee, with each person being issued only one social insurance number, containing information as prescribed in Clause 1, Article 25 of the Law on Social Insurance.

An electronic social insurance book is a social insurance book created by the Ministry of Finance using electronic means, containing the same information as a paper social insurance book.

The electronic social insurance book is integrated with the electronic identification account of the individual participating in social insurance and is stored and regularly updated in the electronic data management warehouse of the organization or individual on the Ministry of Finance's Administrative Procedure Resolution Information System and the National Public Service Portal after the individual or organization successfully completes an electronic transaction in the field of social insurance.

Electronic social insurance books for individuals under the management authority of the Ministry of National Defense and the Ministry of Public Security contain the same information as paper social insurance books; they are created, integrated, and managed by the Ministry of National Defense and the Ministry of Public Security on electronic identification accounts as prescribed by the Minister of National Defense and the Minister of Public Security, and comply with regulations on protecting state secrets in the fields of national security, defense, and social order and safety.

Social insurance books issued electronically will be issued no later than January 1, 2026, and will have the same legal validity as paper social insurance books.

Source: https://baodautu.vn/quy-dinh-ve-giao-dich-dien-tu-trong-linh-vuc-bao-hiem-xa-hoi-va-co-so-du-lieu-quoc-gia-ve-bao-hiem-d317136.html