Launching the 111 hotline for preventing and combating human trafficking.

Photo caption — National hotline for preventing and combating human trafficking has been launched.

On September 19th, the Ministry of Health, in collaboration with the International Organization for Migration (IOM) in Vietnam, and with financial support from the UK Home Office , officially launched the national hotline for preventing and combating human trafficking - number 111.

The 111 hotline operates 24/7, completely free of charge, with tasks such as: Receiving reports from citizens, victims, or their relatives about suspected cases related to human trafficking. Immediately after receiving the information, it will be forwarded to the competent Police, Border Guard, Coast Guard, or People's Committee at the commune level for timely handling in accordance with the law.

The hotline serves as a channel for legal advice and information, answering questions about victims' rights, and connecting them with necessary support services such as medical , psychological, and social services. In emergency situations, the hotline acts as a bridge for authorities to intervene and protect victims' safety.

By providing information about criminal tactics, risks, and preventative measures, the hotline contributes to raising awareness, helping people proactively protect themselves and be vigilant against the risk of being trafficked.

At the event, Deputy Minister of Health Nguyen Tri Thuc emphasized: “The Ministry of Health, with its assigned responsibilities, is committed to closely coordinating with the Ministry of Public Security , the Ministry of National Defense, the Ministry of Foreign Affairs, the Vietnam Women's Union, and international organizations to operate the hotline professionally and effectively, ensuring that all information is received and processed promptly, safely, and securely. The establishment of the national hotline for preventing and combating human trafficking is also a testament to the joint efforts of agencies and organizations in the fight against human trafficking. This also affirms our determination to protect people, considering people as the center of development, and demonstrates our spirit of cooperation and partnership with international friends.”

After 12 years of operation, the 111 hotline has received and processed 30,170 calls, connected and referred 700 cases, and rescued and assisted 785 victims and suspected victims of human trafficking.

Ms. Kendra Rinas, Head of Delegation, International Organization for Migration (IOM), United Nations Agency for Migration, said: “IOM is ready to work closely with the Ministry of Health and partners to find effective forms of reintegration support, making the most of available resources and meeting the diverse and complex needs of vulnerable people.”

“Human trafficking is a significant challenge today. It causes physical harm, psychological trauma, loss of liberty, exploitation, broken families, and long-lasting emotional and social damage. The impact on children is particularly serious and deeply concerning. We are committed to continuing our close cooperation with Vietnam to combat human trafficking and its consequences,” said Jane Parrot, Head of Immigration and Migration, British Embassy in Vietnam.

Experts assess that the launch of the hotline marks a significant step forward in expanding support services, protecting victims, and preventing and combating human trafficking in Vietnam. This event not only expands public services, providing practical, timely, and accessible support to the people, especially vulnerable groups, but also affirms Vietnam's commitment to protecting human rights and ensuring that "no one is left behind."

Previously, the Government issued Decree No. 162/2025/ND-CP detailing some articles and measures for implementing the Law on Prevention and Control of Human Trafficking, which stipulates that the National Hotline for Prevention and Control of Human Trafficking uses the short number (111) of the National Child Protection Hotline to receive denunciations and reports about human trafficking acts.

Source: https://baotintuc.vn/xa-hoi/khai-truong-tong-dai-111-ve-phong-chong-mua-ban-nguoi-20250919174655173.htm